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Extra Space Storage

4.8

About this business

Location details

209 Water St, Wakefield, MA, 01880, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8665 reviews
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Kristen G.'s profile image
Kristen G. 
a year ago

They just doubled my monthly rate with no warning. They could of at least sent a courtesy message beforehand. Will be researching a more ethical storage facility 

Business response:

We understand your frustration with the rate increase. Please contact us at (781) 451-3774 to discuss your concerns. 

Francis K.'s profile image
Francis K. 
2 years ago

Its a scam, they rent you a space at a reasonable price than the DOUBLE the rent in a few months 

Business response:

We're sorry to hear about your bad experience. We strive to provide competitive rates and occasionally adjust them to reflect market conditions. We regret that this change did not meet your expectations. We are more than happy to look into your rate increase with you to see how we can assist. Please give us a call at 888-storage. 

veronica m.'s profile image
veronica m. 
5 years ago

makes a bad situation tolerable 

Business response:

We are happy to hear things took a good turn! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 665 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.