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Extra Space Storage

5.0
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About this business

Store your belongings at Extra Space Storage on 1249 W Montgomery Ave in Rockville, MD today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, all-hours access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour... read more

Location details

1249 W Montgomery Ave, Rockville, MD, 20850, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0414 reviews
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4 reviews have no rating
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Pamela R.'s profile image
Pamela R. 
on Birdeye

3 years ago

Great customer service at the West Montgomery Avenue location. Secure building. Easy to park. 

Business response:

Thank you for the kind words, Pamela! We're committed to providing excellent customer service. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by the office if you need anything.  

Sharada T.'s profile image
Sharada T. 
on Birdeye

3 years ago

The storage units are very clean. Lots of security, and felt safe to store things in the lockers. Staff is super duper helpful. They go above and beyond to help you out. Easy car access and always found a cart nearby for moving heavy boxes. 

Business response:

Thank you for your feedback, Sharada! Providing renters with clean and secure facilities is our top priority. We're glad our team went above and beyond to help you out. Stop by the office if you need anything.  

Adejoke Nora O.'s profile image
Adejoke Nora O. 
on Birdeye

3 years ago

Easy to use carts and staff assisted by directing to storage  

Business response:

Hello Adejoke Nora, thank you for the rating! We’re happy to hear you had a great experience. Don't hesitate to reach out to us at 888-storage if you need anything!   

Lisa G.'s profile image
Lisa G. 
on Birdeye

3 years ago

Had a great experience! Highly recommend! 

Business response:

Thank you so much for your kind words, Lisa. We really appreciate you taking the time to share your experience with us. Thanks for recommending Extra Space Storage! Don’t hesitate to reach out at 888-STORAGE if you need anything.  

Marc J.'s profile image
Marc J. 
on Birdeye

3 years ago

An easy initial experience, well-maintained and well run facility. 

Business response:

Hi Marc, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Give us a call if you have any questions! 

Carol G.'s profile image
Carol G. 
on Birdeye

3 years ago

Inital experience was wonderful. Great customer service with clarity and answered all questions. Property was Clean, neat & well organized. Process went smoothly. Staff mannerly. 

Business response:

Thank you so much for your kind words, Carol. We really appreciate you taking the time to share your experience with us. We're committed to providing excellent customer service. We pride ourselves on keeping our storage facility clean and organized and are thrilled to hear your experience reflects that! We're happy we were able to provide a smooth rental experience. Stop by the office if you need anything.  

Eugenio M.'s profile image
Eugenio M. 
on Birdeye

3 years ago

Great place to storage 

Business response:

Thank you for taking the time to leave a positive rating, Eugenio. Don't hesitate to reach out to us at 888-storage if you need anything!  Our team is happy to help! 

Dana E.'s profile image
Dana E. 
on Birdeye

3 years ago

Very smooth process, clean facility, it's actually climate controlled and the staff is super friendly 

Business response:

Thank you for the excellent rating, Dana! We're happy we were able to provide a smooth rental experience. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Anais W.'s profile image
Anais W. 
on Birdeye

3 years ago

I could not recommend Extra Space Storage more. This was my first time ever needing to use storage and it was the best experience. Clinton, the manager, was so helpful, kind, and accommodating. He was completely transparent through the entire process, walking me through everything i was signing, dates money would be due, and made sure i knew how to enter/exit/utilize everything. I got walked through everything step by step and made to feel secure every step of the way. The facility is clean, well-lit, climate controlled, and... read more

Business response:

Thanks for recommending Extra Space Storage, Anais! We pride ourselves on having a helpful, accommodating staff and are so happy Clinton was completely transparent through the entire process, walked you through everything you were signing, and made sure you knew how to enter/exit/utilize everything. Providing renters with clean and secure facilities is our top priority. Stop by the office if you need anything.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 414 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open on Monday at 9:30 a.m.