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Extra Space Storage
- Self Storage
- Kennesaw, GA
About this business
Location details
2095 Attic Pkwy NW, Kennesaw, GA, 30152, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I chose the storage for its cleanliness and professionalism the manager on site was very helpful and accommodating when I needed to add an additional unit. Would highly recommend them to anyone that needs their service in the area.
Business response:
Thank you for the kind remarks, Michael! We're so happy to hear we have your recommendation! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
Nick in the office made moving my RV in a great experience. He took a lot of time to walk me to the exact spot, go over the security camera locations and get the paperwork done fast. A great rate too!
Business response:
Thank you for taking the time to leave your feedback, John! We're so happy to hear Nick was able to make your rental process hassle-free! If there is anything we can do for you, please let us know at 888-storage.
Nicholas was so kind to me, very informational. He showed me 2 different units so I can be sure of what I wanted. He was very patient, while I was trying to decide. This location is very clean, nice area. Great size for a great price.
Business response:
Hi Michelle, thank you for your review. We're glad Nicholas was kind, very informational, and showed you two different units. We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! Give us a call at 888-STORAGE if there is anything, we can do to assist you.
Great location and customer service
Business response:
Thank you for the kind words, Joe! We're committed to providing excellent customer service. We are here to help at 888-storage, so let us know if you need anything!
Consumers will receive an excellent experience particular working with Scott Grier at the Kennesaw location.
Business response:
Hello, Reuben. Thank you for the review. We're so glad Scott could meet your storage needs. Please stop by the office if you need anything!
Helpful staff, easy process
Business response:
Hi, Susan! Thanks for the positive review, it means a lot to our team. Please call (770) 795-1319 if you have any questions about your rental.
Easy ability to find the right size space and do my rental totally in line with no difficulty. Very good customer service and good, clean, safe, accessible space!
I was relocating from out-of-state and the Customer Service at Extra Space Storage was the deciding factor in my choice of storage companies. Zukia made the process easy and seamless and I am extremely happy with the service. The unit was very clean and the price very good. All in all, it is the total package.
Business response:
Thank you for taking the time to leave your feedback, Cheryl! We're so happy to hear Zukia was able to make your rental process hassle-free! It’s important to us that you feel appreciated as our customer and we are here to help if anything comes up at 888-STORAGE.
I had to give 1 star to write a review. I would absolutely not rent from this facility or any Extra Storage; I paid 3 months in advance 5/2023 costing almost $400 and then was going to be month to month. 30 days before the first month to month payment was due 8/2023 I receive a postcard in the mail saying my monthly rent is doubling. This is such a scam to do this to people; I am stuck at their mercy paying whatever they say because who is going to pay to move the stuff to another storage in such a short period of time. ... read more
Business response:
We're sorry to hear this, Erica. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. Your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. This is because we are strictly month-to-month leasing. You may see an increase within 4-9 months depending on the market. Will you please give us a call at 888-storage to discuss what other options we may have for you?
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,035 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.