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Extra Space Storage
- Self Storage
- Kennesaw, GA
About this business
Location details
2095 Attic Pkwy NW, Kennesaw, GA, 30152, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I had to give 1 star to write a review. I would absolutely not rent from this facility or any Extra Storage; I paid 3 months in advance 5/2023 costing almost $400 and then was going to be month to month. 30 days before the first month to month payment was due 8/2023 I receive a postcard in the mail saying my monthly rent is doubling. This is such a scam to do this to people; I am stuck at their mercy paying whatever they say because who is going to pay to move the stuff to another storage in such a short period of time. ... read more
Business response:
We're sorry to hear this, Erica. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. Your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. This is because we are strictly month-to-month leasing. You may see an increase within 4-9 months depending on the market. Will you please give us a call at 888-storage to discuss what other options we may have for you?
Tia is best.
Business response:
We agree that Tia is fantastic! Thanks for leaving a note to let them know you appreciate them, Rachel! Don’t hesitate to stop by the office if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,163 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.