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Extra Space Storage

4.6

About this business

Location details

7615 N Division St, Spokane, WA, 99208, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.6603 reviews
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Elizabeth C.'s profile image
Elizabeth C. 
4 years ago

Cheapest unit I could find for the price! Very nice and helpful staff on the phone and in person. I would highly recommend the storage facility to anyone. Take advantage of the on line promotion, it’s worth it! Nothing bad to say 😊. 

Business response:

Elizabeth, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!   

Elean M.'s profile image
Elean M. 
4 years ago

Extra space was extremely helpful in helping me get it a unit that matched my needs. They were friendly courteous and very informative on the whole process I would recommend them to anyone else who is looking for storage. 

Business response:

Thanks for the kind words, Elean! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (509) 866-5329 if you need anything.  

Kristi M.'s profile image
Kristi M. 
4 years ago

Great experience. The first night I didn’t lock my unit correctly and they called to inform me during their morning walk through. Great service 

Business response:

Thanks for the positive review, Kristi! We are glad you had a great experience with us. Please stop by the office or reach out to us at 888-storage if you have any questions!  

Russ B.'s profile image
Russ B. 
5 years ago

This was thee easiest I’ve ever had with any storage I’ve ever used and I have had a few in my time Katherine and Dorothy answered all my questions and went above and beyond to make it feel safe and exceptional experience thank you ladies  

Nikki T.'s profile image
Nikki T. 
5 years ago

It is clean easy to get to and great prices  

Business response:

Nikki, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always here to help with any of your storage needs. Don't hesitate to reach out if you need anything!   

Cheyenne F.'s profile image
Cheyenne F. 
5 years ago

They were respectful and kind. Helped me with all the questions I needed answered. They were friendly and it was great service. It is safe clean and secure! 

Business response:

Thank you for your feedback, Cheyenne! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out if you need anything!   

Juan C.'s profile image
Juan C. 
5 years ago

Super nice customer service, helped us get into a perfect sized, secure unit! Highly recommended if you need a place to store your important belongings! 

Business response:

Thank you for the positive rating, Juan. We're glad our staff provided great customer service. We appreciate your recommendation. Please let us know if you have any questions about your rental. 

Britney K.'s profile image
Britney K. 
5 years ago

Went well with vibe, process explained excellent customer service skills used by your employee 

Business response:

Hello, Britney. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything! 

Cayla P.'s profile image
Cayla P. 
3 years ago

I would have rated this a 0 if possible. I believe that something was not right with a storage that I bid on. There was no lock on the unit that my self or my husband or my son seen. Also they refused to show a storage Lien on the the unit I purchased to myself or the storage treasures. If nothing is wrong why is there o prof of the lien. Instead of giving a response of what was going on they stoped me from being about bid in there auctions. This very interesting response to asking questions. Just to be clear I would not wis... read more

Business response:

Hi Cayla, we would love to discuss this with you further and hear more about how we can turn your experience around. Please give us a call at 888-storage so that we can speak with you further about your concerns. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.6 star rating with 603 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.