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Extra Space Storage
- Self Storage
- Spokane, WA
About this business
Location details
7615 N Division St, Spokane, WA, 99208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I would have rated this a 0 if possible. I believe that something was not right with a storage that I bid on. There was no lock on the unit that my self or my husband or my son seen. Also they refused to show a storage Lien on the the unit I purchased to myself or the storage treasures. If nothing is wrong why is there o prof of the lien. Instead of giving a response of what was going on they stoped me from being about bid in there auctions. This very interesting response to asking questions. Just to be clear I would not wis... read more
Business response:
Hi Cayla, we would love to discuss this with you further and hear more about how we can turn your experience around. Please give us a call at 888-storage so that we can speak with you further about your concerns.
Raised my rate twice within 9 months. 15% then 40%. They came into Spokane, bought out other storage places and have a monopoly on the area. Corporate greed when people are struggling to find homes to buy OR even rent. Shame on you for making a difficult time even harder.
Business response:
Thank you for leaving us a rating, Karen. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (509) 444-2820 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.
There should be at least 2 gates at the loading docks. We were forced to carry our items up the ramps due to restrictions in waiting until another patron was finished loading.
Business response:
Thanks, Janet, for your suggestion! We appreciate you taking the time to leave us your feedback. We will make sure to review your thoughts internally. Please stop by the office or reach out to us at 888-storage if you have any questions!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.6 star rating with 646 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.