This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Fleming Island, FL
About this business
Location details
1939 E West Pkwy, Fleming Island, FL, 32003, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedCouldn’t ask for better service or nicer storage units!😎
RecommendedAwesome! They are always responsive and flexible to most situations!
Business response:
Thank you, Steven. We're thrilled you had a positive experience at Extra Space Storage. Call us at 888-storage if you have any questions or need assistance with your rental!
RecommendedChris was amazing at the Fleming Island location! Very accommodating, friendly and professional. Great customer Service!
Business response:
Hi Lisa, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, professional, and accommodating staff, so we are thrilled to hear that you had such a positive experience with Chris! We are here to help! Please give us a call at 888-storage if anything comes up.
RecommendedGreat customer service and staff!!
Business response:
Thank you for recomemnding us, Rachel! We're committed to providing excellent customer service. We think our team is great too! Please stop by the office or give us a call at 888-STORAGE.
RecommendedCleanliness and customer service
Business response:
Hi Melissa, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Stop by our office or give us a call at (239) 330-9674 at any time if you need assistance or have any questions.
RecommendedClean facility and friendly staff.
Business response:
Hi Chris, thank you for recommending us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out to us at 888-STORAGE if you need anything!
They illegally auction off my storage due to a typo Joanne gain the manager at this southpoint location email me the wrong due date and all she can tell me is that she’s sorry it was a typo …. $20,000k TYPO I immediately had a panic attack!!!! 20k of my NEW salon equipment is now gone and they won’t do anything about it. Make sure that they don’t illegally sell y’all merchandise and all they can say was I’m sorry, The site manage ERIN SCHLUN told me that they been trying to contact the woman they sold my salon equipme... read more
RecommendedThe facility is clean and the office staff is friendly. The complaints I have are regarding the elevator access. I am about to pay my 2nd month of rental and the 2nd elevator has been out of order for the entire time. There is very limited parking which leaves everyone crowding around a single elevator and door trying to load/unload. This is extremely inconvenient and makes the process very tedious and time consuming. It ended up making the cost of my move double because of paying an hourly rate for the movers. This needs to... read more
Business response:
Hi Misty Michelle, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and friendly staff, so we do our best to make sure we are able to provide that! We appreciate your feedback and will forward your message to the appropriate group so we can work to improve your experience. In the meantime, give us a call at (904) 639-6742 if you need anything.
So I was charged On the 4th of June. I contacted and tried to get my unit closed on the 5th. was told that I would not get any money back. then was contacted at 4:45 saying I had to get in before close if I wanted to get any refund. long story short I didn't make it and didn't get the message till 11 min after closing. now I will have paid 145 dollars for.something I used for 2 days this month. I fully expect a refund on Monday the 7th.
Business response:
Andrew, sorry to hear that your experience with us was not positive! We want to make things right. Please call us at 888-storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 690 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.