Extra Space Storage

Jae I. 

on Yelp

3 years ago

My experience with Ashley was the utmost pleasant, and professional experience from the walk in. Her smile, her knowledge of the prices, the tour of storage space, 5 stars easy. I also loved at the end of the tour, Ashley reassured me that her location, 374 S Rivers Street, was a safe place for storage. Definitely recommend. 

Lep O. 

on Yelp

a week ago

Warning to potential customers: Read this before signing anything. On paper, Extra Space looks like an affordable, convenient option. In reality, their entire revenue model relies on exploiting the physical friction of moving. Here is how their trap works: The Bait: They offer teaser rates significantly below local market averages to get you through the door. The Lock-In: You load up furniture, boxes, and valuables. You are now physically anchored. The Squeeze: After roughly 90-120 days, an automated rate hike lands... read more

Vlad B. 

on Yelp

2 years ago

The company screws you, raises rent on their long time customers. In this bad economy, when people are suffering these bastiards hit you with fees and fees for being late and then and rent raises. Let them eat cake. Better to burn your items than to store them, honestly. They don't care about you, only for their corporate profits. Now "Emily S." responds to this review and wants to talk to me. Long before this review was written, I called the district manager, who got back to me quickly but did nothing. Emily, I'm... read more