Extra Space Storage

Name: Extra Space Storage
Address: 3469 E Amity Rd, Meridian, ID, 83642, US
Telephone: (208) 600-0595
Rating: 4.7

4.7

Self Storage
Meridian, ID

About this business

Consumer Services Self Storage

Location details

3469 E Amity Rd, Meridian, ID, 83642, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.7354 reviews

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Mike D.

4 months ago

Classic bait and switch tactic Do not trust this facility! Rates increase on average 5% every few months, which is outrageous being how they are already very expensive

Business response:

We apologize for any inconvenience with pricing changes. We understand your concerns about rate increases. Please contact us at (208) 600-0595 to discuss your account.

Liz B.

2 years ago

BEWARE!!!!! Classic bait and switch. They increased our rate by more than 50% within 3 months with no notice. Corporate does not care about keeping you as a customer. Do not support this business!!!!

Business response:

Your feedback is very important to our team, Liz. We're sorry to hear you're unhappy with your experience. From time to time, rates are reviewed to keep up with market conditions. If an increase is needed, we give a 30-day written notice. Your business is important to us, and we'd like to speak with you about your rate increase. Please call us at 888-storage.

Perry C.

2 years ago

Our unit 10' X 20': Starting price 8/23: $87/mo. Notified 10/23: Increasing to $165 Review from TRAVIS Hansen 6/23 "Great place yo rent. Changed my fee after the first few months. Became roo pricey for Mr." Response from Extra Space Storage (6/30/2023) "We're sorry to hear this, Travis Hansen. We understand the importance of offering a top-notch storage solution at an affordable price and will use your feedback to assess our pricing in the future. As always, give us a call at 888-storage if you need anything." R... read more

Business response:

We're sorry to hear this, Perry. Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. Your original monthly rate is not guaranteed for the life of your rental with Extra Space Storage. This is because we are strictly month-to-month leasing. Rates are adjusted periodically due to market value. Will you please give us a call at 888-storage to discuss what other options we may have for you?