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Extra Space Storage
- Self Storage
- Gilbert, AZ
About this business
Location details
18612 S Lindsay Rd, Gilbert, AZ, 85297, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
DO NOT use this place for RV/trailer storage. 2 trailers stolen in one night. Extra space did not even care. Theft occurred on a Tuesday at 230am and owners not even notified until 1 owner questioned where their trailer was on Saturday while at the storage facility. Gates are continuously broken. Facility is supposed to be a secured storage and is not. They don't even check their cameras! Find a more reputable storage place!
Business response:
Hi Danielle, thank you for your feedback. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security. If you would like to speak with us about this in more detail, we are here to help and can be reached at 888-storage.
Gate has been broke for a long time. While they wait for it to be repaired they leave it wide open. Apparently they never check their own lot as 2 trailers were stolen in 1 night and it took until we came this weekend 4 days later for anyone to notice. If you have anything parked there, you better go check. They assume no responsibility for the loss.
Leave this place now. Ever since Extra storage took over, they have charged fees to their customers, and now have raised their rates a second time in less than a year to $342 per month for a large space. Absolutely atrocious robbery, but why? Because they know there's not alot of RV storage in the area. Will be leaving as soon as I can find a new space. Do not support this sort of greed.
Business response:
Hi Steve, thank you for the review. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. Our rates here at Extra Space Storage are not guaranteed for the life of the storage because we are strictly month to month. Will you please give us a call at 888-storage to discuss what other options we may have for you?
On 4/21/22 I was notified that my catalytic converter was stolen off of my RV. My understanding from the Sheriffs office is that this happened to at least 10 vehicles. I no longer feel this is a safe location to park my vehicle and I am actively looking for other places to park my RV.
Future Renters Beware!!!!!!! I have had a camper storage space and a self-storage unit for the last 2 years before Extra Space Storage purchased the previous owner called Envy Storage. It has been less than 6 months and I just received a lovely rate notice for the 2 units I rent: - Unit 1 was $ 112.54 per month with the new rental increase of $164.50 per month - Unit 2 was $121.55 per month with the new rental increase of $187.88 per month The monthly increase for both of my unites is $118.27 per month. What is funn... read more
Business response:
Hi Stuart, thank you for your feedback. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 728 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.