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Extra Space Storage
- Self Storage
- Fort Lauderdale, FL
About this business
Location details
812 NW 1st St, Fort Lauderdale, FL, 33311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Customer service, staff are very friendly & helpful. A very secure & safe facility. With gated locks and various cameras thru out inside & outside. You're limited to your own floor due to security & safe with codes they provide just for your safety. Highly recommended.
Business response:
We're pleased to hear about your positive experience at Extra Space Storage. It's great that you were met with a secure facility. Thank you for sharing your feedback.
I rented a 10x5 unit at Extra Space Storage at 812 NW 1st St in Fort Lauderdale. I signed the paperwork on May 17 for a base rent of $47/month plus $11/month for insurance, a one-time $29 admin fee, a one time $21.39 lock fee, and $4.40 in taxes. After all the one time payments and first month was paid, my total monthly rent came to $59.52/month. Everything was great until I received a notice at the end of August that my rent would nearly double. This sudden increase was disappointing and ultimately led to my decision to mov... read more
Business response:
Please accept our apologies for the unexpected rent increase. Thank you for sharing your experience.
I've been here for three or four years with three units that I rent. The staff is always very courteous in there to answer any questions I have.
Business response:
Thank you for being a loyal customer, M F! We're glad our team is always very courteous in there to answer any questions you have. If you need anything, do not hesitate to reach out to 888-storage.
Miche was amazing. She went out of her way to help and accommodate us. The place is spotless and it is very easy to get in and out.
Business response:
Hi Ross, thanks for your review! We are happy to hear Miche was accommodating and great at keeping our property clean. Please give us a call at 888-storage if anything comes up!
Again second review for Juan! So nice and professional and quick! Set us up and found a perfect second unit. Always nice to get excellent service while stressed out with a move! Thanks Juan!!
Business response:
Thank you for the kind words, Merle. We're glad Juan has been nice and professional to work with! Our team is here to serve you, so give us a call at (954) 824-2050 if you need any future assistance.
The facility is clean, prices reasonable, and managed by knowledgeable personnel. Would definitely recommend.
Business response:
Hi Tammy, thank you for recommending us. We're so happy to hear that your experience with the cleanliness of the facility has been positive! We are so glad you are satisfied with your rental rate! Don't hesitate to reach out at 888-STORAGE if you need anything!
I have been a client for 2 years and I am very satisfied It's a clean ,refrigerated,safe place I forgot my code and Jose was super helpful and made everything very easy for us Highly recommend
Business response:
Thank you for your review, Daisy. We know our customers appreciate clean, secure, and climate-controlled facilities so we do our best to provide that! Your loyalty doesn't go unseen! Please give us a call at 888-storage if anything comes up!
I have used this storage facility for six months. I highly recommend them as it is very clean, the staff is very helpful for any needs you might have, and very fairly priced. Security is excellent
Business response:
Hi Carol, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! If there is anything we can do for you, please let us know at 888-storage.
Terrible customer service in the front office! MATT is lazy and needs to be replaced. He makes it very inconvenient to get the help you need! I've heard other customers complaining about him too! Poor work ethics! Bad attitude!
Business response:
Nae, thank you for sharing your feedback. We're sorry you didn't have a positive experience with us. Please call us at (954) 824-2050 so that we can learn more about your experience.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 626 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.