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Extra Space Storage
- Self Storage
- Lakeland, FL
About this business
Store your belongings at Extra Space Storage on 2035 Shepherd Rd in Lakeland, FL today! Our large selection of storage units, climate controlled units, RV parking, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a... read more
Location details
2035 Shepherd Rd, Lakeland, FL, 33811, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedClean, secure, variety of storage sizes to fit all needs. Kind and polite agents.
Business response:
We're elated to hear about your positive experience at Extra Space Storage! Thank you for sharing your feedback.
Dwight was absolutely Ahh-Mazing!! He was professional, kind & courteous, and quick when resolving our issue.
Very easy to work with.
Business response:
We're grateful for your positive experience. Thank you for sharing!
Great customer service from the Manager, Dwight. The process was easy and Units are affordable and clean.
Business response:
Great to hear you had a positive experience with our Manager, Dwight. We're elated to provide affordable and clean units for you. Thank you for your feedback!
I had some issues paying my bill online, I called Dwight (site mgr) and he made some calls and got me all squared away in a matter of minutes. Excellent customer service. Thank you Dwight
Business response:
Thanks for the awesome feedback, Dick! We work hard to meet the expectations of our customers, and we're happy to hear Dwight hit the mark for you! Don't hesitate to stop by the office or contact us at (863) 345-8075 if you need anything.
Great Service Dwight and Liz..
Business response:
Thanks for the awesome feedback, Jorge! We work hard to meet the expectations of our customers, and we're happy to hear Dwight and Liz hit the mark for you! Don't hesitate to stop by the office or contact us at (863) 345-8075 if you need anything.
All of the staff was friendly and courteous and knowledgeable There was a mistake on billing but was remedied quickly and satisfying. The facility is well maintained and you can reach someone quickly. Noah was helpful and knowledgeable about deciding which unit to rent.
Business response:
Thank you for the review, Gail! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please stop by the office or give us a call at 888-storage if you need anything.
Dwight was very professional and kind.Dwight took his time and helped with multiple phones calls explaining the storage process. If I could I would give him a raise myself! Great job Dwight!
Business response:
Thank you, Leroy. We're thrilled you had a positive experience with Dwight at Extra Space Storage. Please stop by the office if you have any questions.
Great staff. Prices seem to be reasonable. The facility off of Shepard Road is new. There are many different size units to choose from. Gate hours seems to be good. Wry helpful items such as hand carts you can use on site as long as you are respectful and return them where they are supposed to be kept. I would recommend this facility.
Business response:
We are delighted to hear we impressed you. Thanks for the kind review, Fred! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 412 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.