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Extra Space Storage
- Self Storage
- Lakeland, FL
About this business
Location details
2035 Shepherd Rd, Lakeland, FL, 33811, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedGreat staff. Prices seem to be reasonable. The facility off of Shepard Road is new. There are many different size units to choose from. Gate hours seems to be good. Wry helpful items such as hand carts you can use on site as long as you are respectful and return them where they are supposed to be kept. I would recommend this facility.
Business response:
We are delighted to hear we impressed you. Thanks for the kind review, Fred! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
I rented a unit a couple of months ago. After 2 months, the rent doubled! They offer low rates to lure you in, and then the rate skyrocketed. Very disappointing, unit was great and convenient, but the deceptive practice of the rent is not
Business response:
Your feedback is invaluable to us. We regret to learn about your experience with the rent increase. Please feel free to reach out to us at (863) 345-8075 to discuss this further. Thank you.
They lure you in with a low rate then as soon as they know you have filled it, they will nearly double it with a lame excuse about market rates. Can't wait to empty my unit and they lost a customer for life. Read the reviews, not just on Facebook, you will see this is normal business practice for them.
Business response:
Hi David, Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, rates are reviewed to keep up with market conditions. Providing quality storage at an affordable price is important to us, and your feedback will be reviewed internally. Please don't hesitate to reach out to us if you would like to discuss your experience further at 888-storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 527 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.