Extra Space Storage

Name: Extra Space Storage
Address: 2035 Shepherd Rd, Lakeland, FL, 33811, US
Telephone: (863) 345-8075
Rating: 4.8

4.8

Self Storage
Lakeland, FL

About this business

Consumer Services Self Storage

Location details

2035 Shepherd Rd, Lakeland, FL, 33811, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.8475 reviews

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Tom Negus III

11 months ago

I rented a unit a couple of months ago. After 2 months, the rent doubled! They offer low rates to lure you in, and then the rate skyrocketed. Very disappointing, unit was great and convenient, but the deceptive practice of the rent is not

Business response:

Your feedback is invaluable to us. We regret to learn about your experience with the rent increase. Please feel free to reach out to us at (863) 345-8075 to discuss this further. Thank you.

David Sears

2 years ago

They lure you in with a low rate then as soon as they know you have filled it, they will nearly double it with a lame excuse about market rates. Can't wait to empty my unit and they lost a customer for life. Read the reviews, not just on Facebook, you will see this is normal business practice for them.

Business response:

Hi David, Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self storage industry. From time to time, rates are reviewed to keep up with market conditions. Providing quality storage at an affordable price is important to us, and your feedback will be reviewed internally. Please don't hesitate to reach out to us if you would like to discuss your experience further at 888-storage.