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Extra Space Storage

4.9

About this business

Location details

2531 Lenox Rd NE, Atlanta, GA, 30324, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9521 reviews
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Mark P.'s profile image
Mark P. 
rating
a year ago

The team here is great! Super nice and attentive. They recently got rid of the massive homeless problem, so I feel a lot more secure having my stuff stored at this location. The cameras and after hours access helps as well! 

Business response:

Thank you for your kind words, Mark. Security is our top priority and we appreciate that you have trusted us with your belongings! Let us know if you have questions at 888-storage. 

Rodney T.'s profile image
Rodney T. 
rating
a year ago

Sylvia was great.. Showed me around and helped me find a unit with easy access that works perfect for me. 

Business response:

Thank you for the excellent review, Rodney! We're happy Sylvia was able to provide a smooth rental experience. As always, we're here to help at 888-storage whenever you need us. 

Rich I.'s profile image
Rich I. 
rating
2 years ago

great service excellent customer service very helpful i would recommend you guys to come here for storage stacey is very professional 

Business response:

Thanks for the kind words, Rich! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (404) 254-2314 if you need anything. 

Sara K.'s profile image
Sara K. 
rating
2 years ago

Stacy was very helpful and professional. This is one of the safest and most convenient storage unit places I've experienced. Highly recommend! 

Business response:

Hi Sara, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Stacy! Don’t hesitate to call us at 888-storage if you need anything. 

Cierra K.'s profile image
Cierra K. 
rating
2 years ago

This location's staff is knowledgeable and friendly. Ms. Wanda is such a blessing with her customer service and effort to assist. I needed to downgrade my unit size, and she took care of me in a matter of minutes. She even called me a few days later to check in. Earl who usually works at the location on a regular is just as friendly and helpful. There are both interior and exterior units in a climate control setting. I'm paying about $60 for the smallest and interior unit and very pleased overall. 

Business response:

Thank you for taking the time to leave your feedback, Cierra! We're so happy to hear Ms. Wanda was able to make your unit transfer process hassle free! If there's anything we can do in the future to keep your experience great, please let us know by emailing us at customerservice@extraspace.com. Our team is always happy to help. 

Yolanda W.'s profile image
Yolanda W. 
rating
2 years ago

When your child is leaving for the summer. Extra space needed. This location has both indoor and outdoor space. 

Business response:

Hello, Yolanda. Thank you for the review. We're so glad we could meet your family's storage needs. Please stop by the office if you need anything! 

Kathryn L.'s profile image
Kathryn L. 
rating
2 years ago

Ms. Wanda - thank you Gem, for handling my unit while I was on travel for 6 months. Regardless of my location, Ms. Wanda assisted me with my account on various occasions. She never has a bad day & you can feel those vibes through the phone. Ms. Wanda facilitated closing my account via phone even before picking up my belongings. The entire staff who sometimes floats to another location nearby simply rocks...great & engaging customer service from everyone. 

Business response:

Hi Kathryn, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Ms Wanda! Please stop by the office or contact us at 888-storage if you have any questions! 

Courtney L.'s profile image
Courtney L. 
rating
3 years ago

Earl is very helpful and the place is always clean! If you need a unit in the atlanta area try this place. 

Business response:

Thank you for the kind words, Courtney. We're glad Earl was able to help! Our team is here to serve you, so give us a call at (404) 254-2314 if you need any future assistance. 

MaryAnn P.'s profile image
MaryAnn P. 
rating
3 years ago

Highly recommend! Earl and all the staff are so helpful, and friendly. Went out of their way to assist my daughter and I. Their customer service skills are outstanding! 

Business response:

Thank you for the kind remarks, Maryann! We're so happy to hear Earl earned us your recommendation! Feel free to reach out at any time at 888-storage. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 521 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.