Extra Space Storage

4.7

Self Storage
Santee, CA

About this business

Consumer Services Self Storage

Location details

10835 Woodside Ave, Santee, CA, 92071, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.7269 reviews

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Scott C.

3 years ago

I auto-paid my June bill to this company but it had been raised more than 66% from last month. I did not receive any notice of an increase. My bill for an open trailer storage spot went from $121/Mo to $201/Mo! Talk about gouging the consumer...

Business response:

Hi Scott , thank you for sharing your feedback with us. We'd like to discuss your concerns regarding your rate increase in more detail. Can you give us a call at 888-storage?

Craven M.

3 years ago

This place is under new management and the manager is very rude and this whole time was the worst experience I have ever had with any storage facility. He told me I only could be here 30 min with a huge truck full of things to move in and he told me that he could not do anything so I had to leave with half of my things and come back the next day. If you want to rent at extra space go to the one on east main st in El cajon tony is the absolute best manager I've ever had at a facility. The one here just got the management posi... read more

Business response:

Hi Craven, thank you for leaving us a review. We strive to provide 5-star customer service and are disappointed to hear that we fell short. Thank you for sharing your feedback, we will be sure to review it internally. Please call us at 888-storage to discuss your experience in more detail.