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Extra Space Storage
- Self Storage
- St Charles, MO
About this business
Location details
2311 1st Capitol Dr, St Charles, MO, 63301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedDon was awesome, Again! ty for the assistance!!
Business response:
We are happy to hear Don provided awesome assistance again! We truly appreciate your kind words.
RecommendedI am blown away and extremely impressed with the dedication, professionalism, and kindness of Don at Extra Space Storage in St. Charles off of 1st Capitol Dr. He has been helpful and has gone out of his way to ensure we have all the right information as well as all the correct paperwork to provide us with the best possible outcome. He understands that life happens and listens to our concerns, and then efficiently comes up with a solution. I couldn’t recommend him and his team more! Thank you for everything!
Business response:
We are delighted to hear about Don's dedication and professionalism! Thanks for recognizing his helpful approach and teamwork.
RecommendedOutstanding Clean place with great people.
Business response:
We are delighted to hear about your positive experience! Thank you for highlighting our cleanliness and exceptional team members.
RecommendedThey were very helpful and friendly!
Business response:
Your positive feedback is greatly appreciated! Thank you for sharing your experience with us.
RecommendedSuper clean and nice! The service was excellent and a super easy process. Josh was very nice and helpful!
Business response:
Thank you for the kind words, Llasmin. We're glad Josh has been helpful and great at keeping our property clean! Our team is here to serve you, so give us a call at (636) 204-5355 if you need any future assistance.
RecommendedJosh was a pleasure to work with. He was very accommodating & patient with all the questions we had!
Business response:
Hello, Francine. Thank you for the review. We're so glad Josh could meet your storage needs. Please stop by the office if you need anything!
RecommendedFrom the first phone call I made this morning till I was done unloading my stuff. I have been so happy with every bit of the experience. I was proud to do it all by myself. Josh in the office made the experience so easy he is so friendly I love that facility it is so clean and it’s climate controlled so you’re not sweating and after a long day working and u need to pee, there’s restrooms and a drinking fountain!!!!! Also elevators for easy access. I used their little cart to get my stuff from my car to my unit. Unit was very... read more
Business response:
Hi Jennifer, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Josh! If you need anything, do not hesitate to reach out at 888-storage.
RecommendedVery clean, and Josh the manager is so helpful and answers all questions , looking forward to storing our stuff there.
Business response:
Thank you for the kind feedback, Barbara. We're glad Josh was helpful, informative, and great at keeping our property clean! Our team is here to serve you, so give us a call at (636) 204-5355 if you need any future assistance.
Had a terrible experience with this place. First they advertised “$85 dollars a month” for my unit then I got in there signed up and then they told me it was 130 with insurance that was “mandatory”. I wasn’t happy with that but was going to keep my unit because I didn’t wanna mess with moving everything out. Then not even 3 months later they jacked the prices up to $220 a month. So it went from “$85” to $220 in 3 months. Type of company that will get you to move all your stuff in the jack the prices up thinking you won’t mov... read more
Business response:
Hi Jake, we're sorry to hear you were unhappy with your rate. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 238 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.