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Extra Space Storage
- Self Storage
- Charlotte, NC
About this business
Location details
11116 Providence Rd, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedVery nice, everyone is very friendly!
Business response:
Thank you for your wonderful feedback! We're thrilled you found our team friendly and had a nice experience with us.
RecommendedThe storage facility is always kept in immaculate condition. The staff is ever friendly and always willing to help as needed.
Business response:
Thank you for taking the time to share your positive feedback about our immaculate facility and friendly, helpful staff.
RecommendedThe Paula Takacs Foundation has relied on Extra Space Storage for years, and we couldn’t be more grateful. The facility is always clean, secure, and easy to access, and the team is professional and kind. Their dependable service gives us peace of mind so we can stay focused on our mission to fund sarcoma research and raise awareness.
Business response:
Thank you for your review! We're honored to support the Paula Takacs Foundation's important mission. Your trust means everything to us.
RecommendedI was in a jam and looked into several different options. I have never looked for a service like this before. I felt I was over my head cause I’ve heard places have hidden charges. I saw the reviews for this location and decided to go by and see. Tri helped me answer all my questions and was very helpful. I highly recommend this place!!! I’m very happy with doing business here.
Business response:
Thank you for your wonderful feedback, Judy Jem! We're delighted to hear that Tri was able to answer all your questions and provide helpful assistance during your visit. We understand that looking for storage services for the first time can be overwhelming, and we're glad we could make the process easier for you. We appreciate your high recommendation and are thrilled that you're happy doing business with us. Thank you for choosing our location!
RecommendedExcellent service, great facilities managers always here
Business response:
We're thrilled to hear about your excellent experience at Extra Space Storage with great facilities managers always available. Thank you for your feedback!
RecommendedGreat customer service and very professional
Business response:
We genuinely admire your kind words. Thank you for your feedback and for choosing Extra Space Storage.
RecommendedTRE is so amazing! The Waverly location. Great communication and works to find solutions for you-doesn’t just take orders or quote rates. TRE is a true gem!! Make him happy, no matter what you do not want to lose him at this location. He’s a huge asset.
Business response:
We're overjoyed to hear about your positive experience with TRE at the Waverly location. Thank you for your feedback!
RecommendedTri was the best associate I have ever seen . He is very friendly, went extra miles to help me register and move in. He is very intelligent and smart. Without his help , I may have not become a customer at Extra Space Storage. Thank you very much. Tri.
Business response:
We're overjoyed to hear about the exceptional service you received from Tri. Thank you for sharing your experience with us!
RecommendedMs. Kim was extremely helpful and supportive with our process of securing an storage unit. I would like to thank her for her very kind demeanor. Thank You, Marlene Murray 😊
Business response:
We're thrilled to hear about your positive experience with Ms. Kim! Thank you for sharing your feedback.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 843 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.