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Extra Space Storage
- Self Storage
- Charlotte, NC
About this business
Store your belongings at Extra Space Storage on 11116 Providence Rd, Charlotte, NC 28277 today! Our large selection of storage units, climate controlled units, RV parking, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by an... read more
Location details
11116 Providence Rd, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedI was in a jam and looked into several different options. I have never looked for a service like this before. I felt I was over my head cause I’ve heard places have hidden charges. I saw the reviews for this location and decided to go by and see. Tri helped me answer all my questions and was very helpful. I highly recommend this place!!! I’m very happy with doing business here.
Business response:
Thank you for your wonderful feedback, Judy Jem! We're delighted to hear that Tri was able to answer all your questions and provide helpful assistance during your visit. We understand that looking for storage services for the first time can be overwhelming, and we're glad we could make the process easier for you. We appreciate your high recommendation and are thrilled that you're happy doing business with us. Thank you for choosing our location!
Excellent service, great facilities managers always here
Business response:
We're thrilled to hear about your excellent experience at Extra Space Storage with great facilities managers always available. Thank you for your feedback!
Great customer service and very professional
Business response:
We genuinely admire your kind words. Thank you for your feedback and for choosing Extra Space Storage.
TRE is so amazing! The Waverly location. Great communication and works to find solutions for you-doesn’t just take orders or quote rates. TRE is a true gem!! Make him happy, no matter what you do not want to lose him at this location. He’s a huge asset.
Business response:
We're overjoyed to hear about your positive experience with TRE at the Waverly location. Thank you for your feedback!
Tri was the best associate I have ever seen . He is very friendly, went extra miles to help me register and move in. He is very intelligent and smart. Without his help , I may have not become a customer at Extra Space Storage. Thank you very much. Tri.
Business response:
We're overjoyed to hear about the exceptional service you received from Tri. Thank you for sharing your experience with us!
Ms. Kim was extremely helpful and supportive with our process of securing an storage unit. I would like to thank her for her very kind demeanor. Thank You, Marlene Murray 😊
Business response:
We're thrilled to hear about your positive experience with Ms. Kim! Thank you for sharing your feedback.
Kim was amazing! we had an issue with our storage Kim was able to step up and and provide another storage unit to accommodate our needs. Bravo to you Kim! Because of you we will use Extra Space again
Business response:
We deeply respect your feedback. Kim was amazing and we are glad she could assist you with another storage unit. Thank you for choosing Extra Space Storage!
Liked the security features, clean building, and drive-in garage. The price was reasonable and customer service by Tri made the process simple and pleasant!
Business response:
We're overjoyed to hear that you had a positive experience with our security features, clean building, and drive-in garage. We strive to make the storage process simple and pleasant for all our customers. Thank you for choosing Extra Space Storage!
Tri was great. Nice facility. Well kept and clean
Business response:
Hi Allen, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. It's great that Tri hit the mark for you. Please stop by the office or reach out to us at 888-storage if you have any questions!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 723 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.