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Extra Space Storage
- Self Storage
- Charlotte, NC
About this business
Store your belongings at Extra Space Storage on 11116 Providence Rd, Charlotte, NC 28277 today! Our large selection of storage units, climate controlled units, RV parking, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by an... read more
Location details
11116 Providence Rd, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Recommended������excellent customer service by Crystal. Easy, clean, and Crystal helps us with figure out our needs and had a good positive attitude!
Business response:
Thank you for the kind words, Katharine. We're glad Crystal was able to help! Our team is here to serve you, so give us a call at (980) 326-0600 if you need any future assistance.
Tri helped us with our storage need, very happy with his service and the unit.
Business response:
Thank you for the kind words, Sarah. We're glad Tri was able to help! Our team is here to serve you, so give us a call at (980) 326-0600 if you need any future assistance.
Great service and great location
Business response:
Hi Jojo, thanks so much for your feedback! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (980) 326-0600 or stop by the office if you need anything!
Wonderful quick experience. Great customer service.
Business response:
Thank you, Melody! It's wonderful to hear you had a positive experience with us and want you to know that we are here to assist you with any further storage needs! Give us a call at (980) 326-0600 if anything comes up!
Richard was a great help getting me set up with storage unit. The facility was very clean and had equipment available for you to load & move your items during and after hours.
Business response:
Wow, thanks, Jeanette! We appreciate our customers and work hard to keep the facilities clean to make sure we are exceeding your expectations! We're always here to help with any of your storage needs at 888-storage.
Kim was amazing with helping me with find a unit. She did an amazing job. Highly recommend.
Business response:
Thanks for the awesome feedback, Kebori! We work hard to meet the expectations of our customers, and we're happy to hear Kim hit the mark for you! Don't hesitate to stop by the office or contact us at (980) 326-0600 if you need anything.
Kim was great helping me find a unit that worked for me and showing me how to use the locks & passcodes
Business response:
Thank you for the kind words, Joshua. We're glad Kim was able to help! Our team is here to serve you, so give us a call at (980) 326-0600 if you need any future assistance.
This is a new faculty, so it’s nice and clean! The staff - Richard and Chris are very nice and helpful as well! When I came it, it’s was Richard’s first week and he was alone for a moment, but was able to explain everything to me, and assign me an ideal unit off the elevator in less than 30min. I realized that I needed more space and wanted to transfer my unit and the were great in quickly getting me set up before my new billing cycle! I’d definitely recommend this location and team.
Business response:
Thanks for the recommendation, Doreen! We know our customers value clean facilities and helpful and kind staff so we do our best to provide that! It's wonderful to know Richard and Chris hit the mark for you. We are happy to have you store with us. Don't hesitate to stop by the office or contact us at (980) 326-0600 if you need anything.
Very nice gentleman help me at the last Minute on a Saturday evening very informative and helpful thank you very much
Business response:
Hi David, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, informative staff, so we are thrilled to hear that you had such a positive experience renting with us. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 723 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.