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Extra Space Storage
- Self Storage
- San Jose, CA
About this business
Location details
1799 Oakland Rd, San Jose, CA, 95131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Recommendedgreat service. Juvinna Winskowski booked the shed and she is a true professional.
Business response:
We're ecstatic to hear about your great experience with Juvinna Winskowski. Thank you for sharing your feedback!
Excellent service from Mr Ralph Carico, he dealt with everything and ensured all my withdrawal were quick and efficient, Would highly recommend Ralph Carico to everyone who is having difficulty in trading.
Carissa Villegas, Store Manager and her new staff provided my husband and myself a superb customer service in a professional and friendly environment location. I would recommend 100% to rent out their clean and climate controlled storage. Thank you so much Carissa for helping us out in showing and processing our account accordingly. More power to the whole management and staff of Extra Space Storage!!!
Business response:
Thanks for the awesome review, Larry-Susan. We work hard to meet the expectations of our customers, and we're happy to hear Carissa was professional and friendly. Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need something!
Great service just completed transfer with carissa
Business response:
Cesar, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Feel free to stop by the office if you need anything!
One of the most challenging experiences I have ever had. Poor communication to start - no one contacted me for nearly half a day before I initiated contact. Then I was told three different things by call center, on site management, and call center again. On site management was condescending and did not appear remotely interested in supporting a rental. If you are looking for storage in the Bay Area, there may be options that ease your mind and tension than to work through this process. 7 calls in the same day for cl... read more
Business response:
Hi Keiichiro, thank you for taking the time to share your experience with us. We would love to speak with you directly so that we can make things right. Can you give us a call at 888-storage?
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 154 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.