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Extra Space Storage
- Self Storage
- San Jose, CA
About this business
Location details
1799 Oakland Rd, San Jose, CA, 95131, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
When this storage company was run by old management and previous owner there were no issues. Since it has switched to Extra Space there has been multiple issues. First, the elevators; either one or the other has been broken. One elevator has been broken now for almost a month. The inside of the elevators are dirty and smear marks seem to never disappear off the walls. The floors of the storage unit never seemed to be swept. My wife and I move things in and out of our storage and dust and particles are always flying around.... read more
Business response:
Hi Brandon, thank you for taking the time to leave us a review. We strive to provide 5 star service to every customer that walks through our doors and are sorry to hear you did not have that experience. Taking your feedback into account, we will be sure to review internally and make all necessary adjustments. We would love the chance to speak with you further about your concerns. Can you please call us at 888-storage?
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 190 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.