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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Location details
5555 W Manchester Ave, Los Angeles, CA, 90045, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:00 a.m. to 7:00 p.m. | |
| Tue | 08:00 a.m. to 7:00 p.m. | |
| Wed | 08:00 a.m. to 7:00 p.m. | |
| Thu | 08:00 a.m. to 7:00 p.m. | |
| Fri | 08:00 a.m. to 7:00 p.m. | |
| Sat | 08:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
This place is awesome, everyone who works here is super friendly and helpful. The facility is very clean and kept up. They do a great job keeping it safe as well. Excellent management team!
Business response:
Thank you immensely for your positive feedback, Alexander! We're glad to hear you had a great experience with our friendly and helpful team.
I'm always concerned when renting a unit such as will other tenants be safe/responsible with their items, will weather/mother nature has its way, etc. Nancy was there and made me feel at ease. I walked in looking for a particular unit and Nancy was very attentive to my needs and concerns. I let her know that any of the available 5x5 units would work for me and she helped me with just that. Upon checking that initial unit, I notice there was a pole running through the unit and needed all the space I could get. Guess who h... read more
Business response:
Hi Daveed, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Nancy. We're glad she made you feel at ease and found a unit that made sure all your belongings fit. Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need anything!
Super pleased with the cleanliness and ease of using this self storage. Aireen was incredibly helpful and personable when going through the process with the contract. Couldn't have asked for a better move in process. She looked hard to find me a space that was big enough for everything needed and even scoped the best location for me in the building too.
Business response:
Hi Megan, thanks for the review! We are glad Aireen has been helpful and personable to work with. It's wonderful to know you found our property clean. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Definitely some of the best customer service I've ever had. It is a newer facility and very clean. I've dealt with three associates so far and all three of them have gone above and beyond in the customer service realm. I am only using the storage unit for two months, but I would definitely check this place out again if I ever need storage. I had one issue and it was quickly resolved. Also, the best price I could find locally.
Business response:
Thanks for the awesome review, Starla! We know our customers value clean facilities and great customer service so we do our best to provide that! Don't hesitate to stop by the office or contact us at (424) 331-0999 if you need anything.
I really like this location. Very clean and accessible. The manager was a gem. Im so glad I went to this location. The staff made me feel comfortable and the Manager helped me through the process which was really easy. Love them way beyter than public storage.
Business response:
Hello, Kandace. Thank you for the review. We're so glad Aireen could meet your storage needs. Please stop by the office if you need anything!
Anderson helped us today and was super-efficient. Happy to have some temporary storage lined up near home.
Business response:
Hello, Angela. Thank you for the review. We're so glad Anderson could meet your storage needs. Please stop by the office if you need anything!
Great experience so far! Aireen is super friendly, helpful and knowledgeable and has made renting a space super easy! Thank you, Aireen!
Business response:
Hello, Mel. Thank you for the review. We're so glad Aireen could meet your storage needs. Please stop by the office if you need anything!
Hi my name is Charlotte carter and I just rented a storage space from you all And her name the Manchester location 5555 w Manchester Ave Her name is Aireen Jude & Keion Both of these employees are very very nice I give them a five star on them accommodating me and my needs they have customer service skills and I will come and I will refer my family and friends I was treated well I have no complaints
Business response:
Hi Charlotte, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Aireen and Keion. If you ever need anything don't hesitate to give us a call at 888-storage or stop by the facility!
i had a really good experience! thank you ladies!
Business response:
Thanks so much for the great rating, Sara. We are glad you have had a positive experience renting with us. We are here to help! Please give us a call at 888-storage if anything comes up!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 422 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 8:00 a.m.