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Extra Space Storage

4.7

About this business

Location details

22205 70th Ave W, Mountlake Terrace, WA, 98043, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.7450 reviews
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John S.'s profile image
John S. 
rating
a year ago

If I could give this place zero stars I would. I leased my unit last summer and the first night it got robbed. I got a call yesterday saying it got robbed that night and then I got another call today saying it got robbed again last night. TWO! two nights in a row after they told me they had secured the unit with a new lock. They have the people on camera and they have not called the police and said it is my responsibility to do so because it has nothing to do with them. This is not true because they broke through the glass... read more

Business response:

Hi John, we consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at (425) 519-9505? 

Matthew L.'s profile image
Matthew L. 
rating
2 years ago

Place is very clean and new. Problem I have had is the constant rate raises what seems like every three months, maybe four on schedule. Has happened with two units I have rented. Same schedule it seems. Would be better off finding a company/facility that does not constantly raise their rates on you. Local staff is good though. Really wanted to stay here but feel they are taking advantage. Lots of empty units. 

Business response:

Hi Matthew, thank you for the great rating. It's wonderful to know you were met with a clean, secure, and accessible facility. We are happy to have you store with us. Please give us a call at 888-storage if anything comes up! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 450 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.