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Extra Space Storage
- Self Storage
- Simi Valley, CA
About this business
Location details
4690 Industrial St, Simi Valley, CA, 93063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Very friendly staff and facilities are always as clean as possible. They take security seriously and restrooms is always clean.
Business response:
We greatly appreciate your feedback about our friendly staff, clean facilities, security focus, and restroom maintenance standards.
The best storage in Ventura County! Clean, climate controlled and friendly customer service. Drew made the entire process seamless and easy with excellent customer service and peace of mind. Thank you Drew!!!!
If you're in the Simi Valley area, you absolutely have to check out this amazing storage unit in California! The staff is incredibly friendly and ready to help you with all your storage needs. Highly recommended for anyone looking for a reliable and welcoming place to store their belongings!
Business response:
We genuinely admire your positive feedback on our storage unit in Simi Valley! Thank you for recommending us to others.
Saw great reviews online, visited the place, bought a space in less than 30 minutes. Diana was great and thoughtful, answered all my questions and their terms are easy to understand and involve no hidden fees or caveats.
Business response:
Thank you for your review, Tony! We're glad to hear you had a positive experience with us and that Diana was able to assist you efficiently.
5 star experience, the customer service, the facility! serena (the manager) was super helpful & kind over the phone & in person. i went in the next day after speaking with her & we were able to get my unit rented within minutes. the location is a little hidden so as i was going down the street i was kinda skeptical, but one you get to building, wow! super clean, even the hallways, restrooms are super clean as well. will definitely recommend this place to anyone i know who might be looking in the area.
Business response:
We're absolutely thrilled to hear about your 5-star experience at Extra Space Storage! Thank you for recommending us to others in the area.
Serena is amazing! She worked with me diligently to find the best price and she provided various options in terms of storage and locking in price. I am so appreciative of her. I highly recommend Extra Storage Space.
Business response:
We think Serena is great too! Thanks for the positive review, Jennifer. We're glad she worked with you diligently to find the best price and she provided various options in terms of storage and locking in price. We're so happy to hear we have your recommendation! Give us a call at 888-STORAGE if you need any future assistance.
Everything went great, from signing up to moving in. couldn't ask for better service!!
Business response:
Hi Linda, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (805) 715-4290 or stop by the office if you need anything!
New clean facility with air conditioned units. Really easy to book a unit on line. Great hours of operation for unit access - 7 days a week including nights until 10PM..My ONLY complaint is that my rate more than DOUBLED after 3 months. I expected a rent raise maybe after 1 year, but I thought doubling my rent after 3 months was a little excessive. A great value to start though. I definitely recommend this facility, but just be aware that your rental rate can change at anytime.
Business response:
Hi Steve, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage.
CLEAN BRAND NEW facility offering AC units & (only) 5x5's. Great INITIAL deal for under $60.00 bucks a FEW (3 or Max 4) weeks then outta the blue WHAMMO- price almost doubles. Good marketing.... at times staff seems lacklustre & impatient, stressed. Often uncomfortable to ask for help. But it IS Spotless!
Business response:
Hi Carrie, thank you for the great rating. We are thrilled to know you found our property clean. We appreciate your honest feedback in regard to our rates. We will be sure to review your feedback further internally. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 440 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.