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Extra Space Storage
- Self Storage
- Simi Valley, CA
About this business
Location details
4690 Industrial St, Simi Valley, CA, 93063, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
The best storage in Ventura County! Clean, climate controlled and friendly customer service. Drew made the entire process seamless and easy with excellent customer service and peace of mind. Thank you Drew!!!!
If you're in the Simi Valley area, you absolutely have to check out this amazing storage unit in California! The staff is incredibly friendly and ready to help you with all your storage needs. Highly recommended for anyone looking for a reliable and welcoming place to store their belongings!
Business response:
We genuinely admire your positive feedback on our storage unit in Simi Valley! Thank you for recommending us to others.
Saw great reviews online, visited the place, bought a space in less than 30 minutes. Diana was great and thoughtful, answered all my questions and their terms are easy to understand and involve no hidden fees or caveats.
Business response:
Thank you for your review, Tony! We're glad to hear you had a positive experience with us and that Diana was able to assist you efficiently.
5 star experience, the customer service, the facility! serena (the manager) was super helpful & kind over the phone & in person. i went in the next day after speaking with her & we were able to get my unit rented within minutes. the location is a little hidden so as i was going down the street i was kinda skeptical, but one you get to building, wow! super clean, even the hallways, restrooms are super clean as well. will definitely recommend this place to anyone i know who might be looking in the area.
Business response:
We're absolutely thrilled to hear about your 5-star experience at Extra Space Storage! Thank you for recommending us to others in the area.
Serena is amazing! She worked with me diligently to find the best price and she provided various options in terms of storage and locking in price. I am so appreciative of her. I highly recommend Extra Storage Space.
Business response:
We think Serena is great too! Thanks for the positive review, Jennifer. We're glad she worked with you diligently to find the best price and she provided various options in terms of storage and locking in price. We're so happy to hear we have your recommendation! Give us a call at 888-STORAGE if you need any future assistance.
Everything went great, from signing up to moving in. couldn't ask for better service!!
Business response:
Hi Linda, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (805) 715-4290 or stop by the office if you need anything!
New clean facility with air conditioned units. Really easy to book a unit on line. Great hours of operation for unit access - 7 days a week including nights until 10PM..My ONLY complaint is that my rate more than DOUBLED after 3 months. I expected a rent raise maybe after 1 year, but I thought doubling my rent after 3 months was a little excessive. A great value to start though. I definitely recommend this facility, but just be aware that your rental rate can change at anytime.
Business response:
Hi Steve, thank you for the feedback. We're sorry to hear you're unhappy with your rate. We often adjust our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. We would be more than happy to look into your rental rate with you to see how we can assist. Please give us a call at 888-storage.
CLEAN BRAND NEW facility offering AC units & (only) 5x5's. Great INITIAL deal for under $60.00 bucks a FEW (3 or Max 4) weeks then outta the blue WHAMMO- price almost doubles. Good marketing.... at times staff seems lacklustre & impatient, stressed. Often uncomfortable to ask for help. But it IS Spotless!
Business response:
Hi Carrie, thank you for the great rating. We are thrilled to know you found our property clean. We appreciate your honest feedback in regard to our rates. We will be sure to review your feedback further internally. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
when i came in to inquire there's only one staff working and she (Diana Castellano) was helping someone else but she managed to recognize me that she'll be with me in a moment. the other client is also making an inquiry about the space and as she is about to show the spaces Diana asked me if i wanted to come see the as well. And at the end everything worked well and she handled both clients at the same time. Diana is amazing and has an impeccable customer service experience
Business response:
Hi Tony, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Diana. Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need something!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 420 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.