Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.8

About this business

Location details

6836 Canby Ave, Reseda, CA, 91335, United States

Get directions
WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.8293 reviews
Select a rating
Dante P.'s profile image
Dante P. 
rating
8 months ago

Check in was fast and easy. Rosa and Jimmy were very friendly and helpful. I am moving from a different storage company at one third the cost with drive up access 

Business response:

Thank you for sharing your experience. We are glad to hear that check-in was fast and easy, and that Rosa and Jimmy were helpful. 

Rosa P.'s profile image
Rosa P. 
rating
a year ago

I was shopping around and I got to this place they help me thru the whole process and gave me the best service, thanks Rosa 

Business response:

Hey Rosa, thank you for your kind words! We love hearing your feedback and are thrilled to know you are enjoying your experience with us. Let us know if there's anything else we can do to keep your experience great! 

T S.'s profile image
T S. 
rating
a year ago

Nicole was perfect! very kind and helpful and most importantly professional. would recommend 

Business response:

Hi T S, thanks for the great rating! We are happy to hear Nichole was kind, helpful, and professional to work with. Please give us a call at 888-storage if anything comes up! 

Nicholas F.'s profile image
Nicholas F. 
rating
2 years ago

I called on a Sunday afternoon. Even though the office was closed I still got a live representative who was able to get me access to a new unit same day. I payed over the phone and received all documents and gate code info via text message and email. Drove there within the next hour only to find my unit with a ticket showing my initials and my a lock waiting for me inside the unit. Lets not forget the fact that most the units are all drive up access which is a huge plus. The rate is super fair too considering it's drive up... read more

Business response:

We know you have many options for storing your belongings, and are committed to being the most convenient, secure and professional storage solution in your neighborhood. Thanks for being a loyal customer, Nicholas! Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need something. 

Jagdeep M.'s profile image
Jagdeep M. 
rating
2 years ago

We moved in to this storage about 2 months ago and it is alright. If I could I would give this place 3 and a half stars. My expiernce with this place in the beginning was amazing. They helped me and the couple I was with for over an hour. They even helped us try and figure out how to open their storage doors. My only problem was when we were considering moving to a different storage which we eventually did. There was miscommunication when we moved to the other storage in terms of price and when I called and asked questions ... read more

Business response:

Thanks for the kind words, Jagdeep! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (818) 921-3300 if you need anything. Thank you for choosing Extra Space Storage. 

Maor Maziar S.'s profile image
Maor Maziar S. 
rating
2 years ago

Great service, always friendly and willing to help the customers. Will refer family and friends 

Business response:

Hello, Maor. Thank you for the 5-star review! We're so happy we could help. Call us at 888-storage if you have any questions or need assistance with your rental! 

Brandy A.'s profile image
Brandy A. 
rating
2 years ago

Great location. Safe and clean. Super friendly service. Worth every penny. New manager and management was awesome. Thank you so much! 

Business response:

We appreciate your review, Brandy. It's wonderful to know you were met with a clean and secure facility with friendly staff. Please give us a call at 888-storage if anything comes up! 

Christopher L.'s profile image
Christopher L. 
rating
2 years ago

I have been wanting to rent a storage unit for a while and I am glad I found this place. First off, Carina the manager was very very friendly and helpful. She was very informative and seems like she runs a tight ship. Secondly, the facility is clean and well kept. Again, glad I found this place. 

Business response:

Thanks for your review, Christopher. It's great to know how friendly, helpful, and informative Carina has been. we are thrilled to know you found our property clean and well-kept. Please give us a call at 888-storage if anything comes up! 

Diana G.'s profile image
Diana G. 
rating
2 years ago

I'm giving it a four star review at the moment because I just had my first experience with the new store manager. She was great. Very responsive, friendly, professional and helpful. Complete 180 from the previous management team, which I avoided at all cost. I feel much better about spending my money at here now. 

Business response:

Thank you for your review, Diana. We are thrilled to know our team has been friendly, responsive, helpful, and professional to work with. Please give us a call at 888-storage if anything comes up! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 293 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.