Extra Space Storage

M M. 

on Yelp

a year ago

We have had a storage unit here for about 4 years, it's almost doubled in price. We just moved out and there was rat poop all over our stuff, a cabinet was stepped on from above from before they put cages over the top. There were homeless people living in the hallway one aisle away from where I was there alone organizing our unit for move out. I alerted the manager and the very next day they were still there. Would not recommend. 

Erick E. 

on Yelp

a year ago

If I could leave this place with 0 stars I would. Started renting in May and already noticed people living on site with worn down vehicles and every time I came tweakers had access to inside the storage facility and were using the restrooms. I came to check on my unit in early January and found out my keys did not work. Come to find that the cylinder lock had been swapped. How did this happen? We had the lock removed and found out my items had been stolen. Some of the items were serialized and I located them in a nearby paw... read more

Cheryl C. 

on Yelp

a year ago

I was at this facility this morning and observed a white camper truck parked at the 1st entry door to the units that clearly was being lived in and I could smell marijuana coming from it. I observed a male loitering close by who apparently was connected to this truck. I observed what appeared to be an unhoused lady, no vehicle come in the gate and used a key to get a bag of items. This facility continues to be questionable for the unhoused living in and on the property. Despite the camera's and staff being present, activity... read more

Jose P. 

on Yelp

a year ago

Don't believe what the reviews you read on the websites. Do not store your stuff at this facility. Within just a couple months, they increased the rent. Within the same couple of months that I've been there, all my stuff got stolen and no one at the facility bothered to contact me. It was over a month that my stuff has been missing and I only found out when I went to go out stuff in my unit so in knowing that my stuff has been stolen and not contacting me, they were just going to keep charging me. They keep a log of who does... read more

Jose V. 

on Yelp

2 years ago

Called back and was forwarded to the local store and of course nobody answered. Still no word from management a week after getting my unit broken into ransacked and robbed. Nobody is taking initiative, ownership nor responsibility. If zero stars were available that's what they would get.