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Extra Space Storage
- Self Storage
- Las Vegas, NV
About this business
Location details
5075 Blue Diamond Rd, Las Vegas, NV, 89139, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Courtney is the worst. This place will not work with you if you're having trouble paying your bill. They're money hungry and instead of helping people they just threaten to add late fees and lien fees. Obviously life is tough for everyone I wouldn't be reaching out if help wasn't necessary but this place especially snobby ass Courtney are heartless. I would give this place a zero if I could. Be careful with bugs inside of your stuff. They're full of roaches too. You'll find them smashed in front of your unit and inside of y... read more
Business response:
Your feedback is invaluable to us. We apologize for any inconvenience you experienced. Please feel free to reach out to us at (702) 850-7495 to discuss your concerns further.
Great location and large areas, very poor security in place. Numerous trailers broken into in numerous times. Just need to add some extra cameras that works, bright lights and notifications motion alerts during close hours to help out your customers and their property.
Business response:
Hi J P, thank you for your review. We appreciate your honest feedback regarding the security and brightness of our property . We will be sure to review it further internally. Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Since Extra Space storage took over the STORAGE ONE there are few break ins over 2 months of their company. My Rv trailer got ransacked two weeks ago and some guy unit. They stole almost everything my camping gears, life raft, life jackets, outdoor stuff, my Travel trailer all hook ups, my comforters, even toothbrush. To me there is no urgency with the manager on-site knowing that my Rv got ransacked, broke the whole dinette area to gain access inside from side compartment. With all these things that was stolen there is... read more
Business response:
Hi Ric, we really appreciate you taking the time to leave a review. We are sorry to hear about your experience and want you to know that your feedback will be reviewed internally so we can work to potentially earn your business in the future! Thank you for choosing Extra Space Storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 273 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.