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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 9239 103rd St, Jacksonville, FL 32210 today! Our large selection of storage units, climate controlled units, drive up access, drive up units, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by ... read more

Location details

9239 103rd St, Jacksonville, FL, 32210, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.9348 reviews
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Tia Mamacita Davis's profile image
Tia Mamacita Davis 
recommend  Recommended
a month ago

I’ve been renting my storage at 9239 103rd street for a year Ms Debbie is so pleasant and excellent customer service and she makes you feel comfortable talking to her in person or on phone. Place is so clean inside and out, and I feel so comfortable knowing my items are safe , There’s a security key pad for entry. So you will rest with ease. Thank you for all you do. God Bless 

Business response:

We genuinely admire your positive feedback and are thrilled to hear about your positive experience with Ms. Debbie and our storage facility. Thank you for sharing your thoughts! 

Jeffery Cunningham's profile image
Jeffery Cunningham 
recommend  Recommended
7 months ago

Mrs. Deborah was very personable, storage was clean, and grounds weren't and clean 

Business response:

We're overjoyed to hear that Mrs. Deborah provided excellent service and that you found our storage clean. We strive to maintain a clean and organized facility for all our customers. Thank you for choosing Extra Space Storage. 

Renee Elaine Shelton's profile image
Renee Elaine Shelton 
recommend  Recommended
7 months ago

Deb provides excellent, professional customer service! She made the process go smoothly and took time to show me how to access the facility and make sure my code worked. 

Business response:

Thank you immensely for your kind words, Renee Elaine! We're excited to hear that Deb provided you with excellent customer service and made the process go smoothly. We appreciate your feedback and hope to continue providing top-notch service for all your storage needs. 

Dianne Wilson's profile image
Dianne Wilson 
recommend  Recommended
10 months ago

Customer Service is outstanding. The interaction with the staff is top tier, I am pleased with the service that I receive. 

Business response:

Hi Dianne! Thank you so much for the positive feedback. If you ever need anything don't hesitate to give us a call at (904) 328-7515 or stop by the facility!  

Jack Harvey's profile image
Jack Harvey 
recommend  Recommended
10 months ago

The staff at this facility is awesome. From the time I rented my unit back in November 2023 Donnette was wonderful. I am currently closing out this unit and Debbie has just been so helpful and kind in helping me through the process. Extra Space Storage is truly blessed to have these ladies as employees. They are definitely keepers! 

Business response:

Thanks for the awesome feedback, Jack! We work hard to meet the expectations of our customers, and we're happy to hear Debbie hit the mark for you! Don't hesitate to stop by the office or contact us at (904) 328-7515 if you need anything. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 348 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.