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Extra Space Storage
- Self Storage
- Englewood, OH
About this business
Location details
360 W National Rd, Englewood, OH, 45322, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Extra Space Storage Be Cautious When Renting a “Climate Controlled” Unit from Extra Space Storage (Englewood Location) My daughter rented a "climate controlled" storage unit in Englewood for the last 15 plus months to store furniture and other personal belongings you’d specifically want to protect from the elements you'd typically face in an outdoor, non-conditioned unit. Unfortunately, after over a year, we discovered mildew damage to several items, including a sectional sofa, large area rug, mattress, television stand,... read more
Business response:
We apologize for the mold damage and HVAC issues. Your climate control concerns are valid. Please contact us at (937) 910-5800 to discuss resolution.
They are unethical. Their a/c unit(s) broke 4-5 months ago, they are still not fixed, and our property has mildew on it. They did not notify customers of the problem so we could move our stuff to avoid damage. They are taking no responsibility & in fact just notified us of a rate increase of over $83/ month! And they are not providing the climate control we pay for. Corporate is denying there’s a mildew problem or an a/c problem. Better check your belingi gs if you have a storage unit there.
Business response:
We apologize for any inconvenience. The AC and mildew issues are serious concerns. Please contact us at (937) 910-5800 to resolve this immediately.
Had an unfortunate event happen where the sellers of the home we were buying broke contract and left us scrambling within four days of closing. We had to figure out what did do with our entire home and thought ESS in Englewood would work due to the reviews. We have one of the larger units, and was informed that it never leaks. I've gone out a few times after rain, and it leaks. When I spoke with the manager about it the day we moved in, I was told there is nothing she can do for me. It stinks to think our belongings are gett... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 262 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.