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Extra Space Storage

4.8

About this business

Location details

360 W National Rd, Englewood, OH, 45322, United States

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WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
SunClosed
4.8238 reviews
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Lana Studebaker's profile image
Lana Studebaker 
a month ago

They are unethical. Their a/c unit(s) broke 4-5 months ago, they are still not fixed, and our property has mildew on it. They did not notify customers of the problem so we could move our stuff to avoid damage. They are taking no responsibility & in fact just notified us of a rate increase of over $83/ month! And they are not providing the climate control we pay for. Corporate is denying there’s a mildew problem or an a/c problem. Better check your belingi gs if you have a storage unit there. 

Business response:

We apologize for any inconvenience. The AC and mildew issues are serious concerns. Please contact us at (937) 910-5800 to resolve this immediately. 

Brittany Snider's profile image
Brittany Snider 
6 months ago

Had an unfortunate event happen where the sellers of the home we were buying broke contract and left us scrambling within four days of closing. We had to figure out what did do with our entire home and thought ESS in Englewood would work due to the reviews. We have one of the larger units, and was informed that it never leaks. I've gone out a few times after rain, and it leaks. When I spoke with the manager about it the day we moved in, I was told there is nothing she can do for me. It stinks to think our belongings are gett... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 238 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 6:00 p.m.