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Extra Space Storage
- Self Storage
- Alexandria, VA
About this business
Store your belongings at Extra Space Storage on 6457 General Green Way Alexandria, VA today! Our large selection of storage units, climate-controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour o... read more
Location details
6457 General Green Way, Alexandria, VA, 22312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Excellent customer service The manager was very helpful. Showed me a few units. She still honored the online pricen even after I chose a different unit than what I have reserved.
Super helpful and friendly staff!
Best value! The customer service is not the greatest. More interested in talking to each other than helping the customers. Not a smile noticed, they must like their job.
Price is right, customer service is not so much. The office staff was not the most friendly. My first time going there after I had rented the storage unit, the office was open and my understanding is that the gate would be opened for us. So I got out of my vehicle and went inside, 2 people were having a conversation among themselves and it took a moment for them to realize I was there. I asked if they could open the gate, the gentleman pointed out the door at the keypad and just as I got to the key pad it automatically opene... read more
Nice Option I choose this one because it was the cheapest. Move-in was smooth, except I was forced into buying a $10 lock, since they didn't tell me I needed one beforehand.
Great Service The girl who helped me was wonderful! She helped me with the leasing process from start to finish. We were freezing and exhausted from moving for 10 hours and she offered us water! I was pleased with my experience.
It is easy to use but somewhat unsecured. They have good rate thru sparefoot, but i didn't know i need my won lock and homeowners insurance. It will be really helpful if you provide those kind of information so we can be ready beforehand.
Good Facility, Easy Process Had started at another storage place that sprung an insurance fee ($12/mo) on me at sign-up. I deferred and kept looking, calling UBs and eventually renting a larger, humidity controlled unit for less than the smaller, no humidity control at the first place. UBs also needed insurance, but was willing to let me bring in a copy of my homeowners policy to satisfy requirement. Good clean facility and easy, nice people to work with. Happy we chose it.
Easy Process, just make sure you have home owners/renter's insurance or they charge extra Easy process. Showed up and filled out paperwork pretty quickly. The only issue is that you have to have home owner's insurance or renter's insurance or they charge extra. They require insurance either way. Other than that, we got the unit we reserved and quickly moved in. Great service and friendly staff.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 513 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 5:30 p.m.