Extra Space Storage

- James 

on Sparefoot

12 years ago

Very helpful customer service and staff. 

- Ctherine 

on Sparefoot

12 years ago

Already recommended! 

- Sarah 

on Sparefoot

12 years ago

The facility representative was perhaps the nicest person I've met this month, and very helpful and prompt. The security is surprisingly thorough as well: when I initially installed my padlock, I put it on the wrong rung of the door by accident so that it could be opened; within 12 hours, the facility called me to inform me that it was insecure and that I should come fix it. 

- Anthony 

on Sparefoot

12 years ago

Good. 

- Angela 

on Sparefoot

12 years ago

No elevators to access smaller units and that is not indicated on the website. 

- JoAnne Gerald-Burke 

on Sparefoot

13 years ago

IIt would have been very helpful to know that the facility did not have elevators. Also, I needed more ID than informed of and there was no internet service. My initial arrival got off to a very bad start, but got better by the end. 

- Carl Gregory 

on Sparefoot

2 years ago

Very disorganized and poor communication Nobody was in the office and I couldn't get to the unit i reserved. I didn't realize I had to bring a padlock or buy one. The light in the unit doesn't work. 

- katerina 

on Sparefoot

4 years ago

Not good I could not use the elevator. It has a very narrow door (not a freight elevator) in a very narrow corridor. It does not stay open and closes every 5 seconds. There's no way you can move big pieces of furniture using this elevator. The numbering outside is very confusing, it only lists the numbers on the first floor, not the second floor. We spent 10 minutes walking through every door of the building and going on to the second floor looking for our unit. 

- Adda 

on Sparefoot

7 years ago

Poor lighting (none in stairwell) and security issue with my unit. The security and lighting issues are a problem and I now need to find another unit to move to.