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Extra Space Storage
- Self Storage
- Las Vegas, NV
About this business
Location details
9930 Spencer St, Las Vegas, NV, 89183, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
BYERS BEWARE! BRING A FLASHLIGHT! INSPECT before signing up on line. I didn't and I regret it. The unit is in a dark corner with no lights shining into the unit. Their map did not even show the unit as being on property. The person at the desk had to call someone else to find out where it was. They said they could move me to a different unit. But according to the web site, I rented the last unit of that size. So they were either going to move me to a more expensive unit or their website lied. Either way it is a scam. The D... read more
Business response:
We are very sorry to hear about your frustrating move-in experience, Ronald. We understand your concerns regarding your unit's location, lighting, and door size, and we regret that your rental did not meet your expectations. We want to help address your situation and review your rental options with you. Please reach out to our team directly at 888-STORAGE so we can assist.
THEY WILL DOUBLE YOUR RENTAL PRICE AFTER A FEW MONTHS. I Rented my unit in May 2025 after customer service raved they have the best and most affordable units and offered a price of $93/month for a 9x10 unit. I locked in and signed the agreement. Then in September they increased the unit price to $173 and pointed out that I agreement says they can increase the price at any time. That was a 85% increase for that small unit. IMSANE.
This place has rodent issues. Place your belongings in plastic bins, not boxes. We opened some boxes we stored here and found droppings in the boxes that it chewed through.
Business response:
Hi Melissa, thanks for your review. We are sorry about your poor experience while storing with us. Will you please call us at 888-storage to discuss what options we may have?
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 705 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.