Extra Space Storage

4.9

Self Storage
Woodland, CA

About this business

Consumer Services Self Storage

Location details

1022 Gibson Rd, Woodland, CA, 95695, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.9541 reviews

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Diane G.

2 months ago

I have had wonderful customer service at this facility from the get-go! It was a late Friday afternoon when I first contacted Nora about renting a space. She was very helpful, very friendly, and met my requests with efficiency and professionalism. My space is in an inside corridor and is very clean! I will definitely refer people to this facility!

Steffan L.

4 months ago

The facilities are clean and the prices are pretty reasonable. Nora and Veronica are always so friendly and helpful, and they always go the extra mile when I'm at the office.

Jen C.

a year ago

Excellent customer service, (Thank you Nora) easy access and clean. Pricing is great too!

Business response:

We greatly appreciate your positive feedback! Thank you for recognizing our excellent customer service and clean facilities.

Daniel G.

a year ago

Nora was a great help. helps with keeping my unit clean and keeping it safe. Give it 5 stars for great customer service.

Business response:

Your positive feedback on Nora's great customer service is greatly appreciated. Thank you for sharing your experience with us.

Steven S.

a year ago

We went online to check this storage out and reserved a 10x10. The following day, we received a call from Nora following up on the reservation. We went to the facility later that day and Nora was very nice and helpful with getting set up.

Business response:

Thank you for the review, Steven! We pride ourselves on having a friendly, helpful staff and are so happy Nora was able to assist you! Don’t hesitate to call us at 888-storage if you need anything.

Swede N.

a year ago

I find this facility to be clean, safe and accessible, though I can't speak to the price or operation before now. The rate hikes in the other reviews are alarming, but I intend to keep this storage short term and am satisfied with my rate. My experience with the staff on more than one occasion has been exceptional.

Business response:

Hi Swede, thanks for your review. We are happy to hear you were met with a clean, secure, and accessible facility. We are thrilled to know you had a positive experience with us. Feel free to swing by your local office for any further assistance!

Sebastian B.

a month ago

Moved in, and 4 months after, they raised my rent 30%. Lots of time wasted. Save your self a headache and go somewhere else.

John R.

a year ago

First let me start with the staff at this location are great. Very friendly and always a pleasure to talk with. Now for the review of the facility. When I started renting the large storage garage I was more than happy to pay the $155 but during our 13 years of storing stuff there has been at least 3 different company changes. Each time the price would go up and there was no change to the facility except paint. In the meantime some of my stuff was destroyed by rodents. I had addressed this once before with the older compani... read more

Business response:

We sincerely apologize for any inconvenience caused during your time with us. We appreciate you taking the time to share your detailed feedback about your experience. Your comments regarding price increases, pest issues, and communication have been noted. Thank you for your long-term patronage over the past 13 years. We value all customer feedback as it helps us improve our services.

Zach J.

2 years ago

Had merger and Raised prices ridiculously my unit went from $226 to $318 I put in notice to move out and I'm reporting to district attorney for price gouging and collusion with other local storage facilities.