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Extra Space Storage
- Self Storage
- Middletown, NY
About this business
Location details
36 Industrial Dr, Middletown, NY, 10941, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Excellent service
Business response:
Thank you for your review, Robbie! We're delighted you experienced excellent service with Extra Space Storage.
Robbie was a big help with help me out.
Business response:
Thank you for your wonderful feedback. Robbie was glad to assist you.
If you’re looking for a storage unit I highly recommend you stop here. I spoke with Robbie and he was polite, knowledgeable and answered all my questions and concerns about what size unit I would need to store my belongings safely
Business response:
Your review is appreciated. We are thrilled to hear about your positive experience with Robbie at Extra Space Storage. Thank you for choosing us for your storage needs.
great service
They’re very clean and well maintained facility. Robbie, one of the staff members there always goes above and beyond. He was able to get me back my 24hr access which greatly helped with my schedule.
Business response:
We're honored to have received your positive feedback. Thank you for letting us know about your experience at Extra Space Storage. We're pleased to hear that you find our facility clean and well-maintained and that Robbie was able to assist you with restoring your 24-hour access. We appreciate you taking the time to share your thoughts, and we're glad that our service has been helpful for your schedule.
Sonya has been great 👍 thank you so much for your help 😁
Business response:
Thanks, Elizabeth! We think Sonya is great too and glad she was able to assist you. Please stop by our office if you need anything at 800.800.3456.
Not happy with their constant rent increases. In 1 year they have raised the rent 3 times. I started at 160 for 6 months (only because I paid cash up front for entire 6 months) as soon as I had to make the next payment rent increased to 189. After a few months rent is now 225!! The staff of very nice and try their best to be helpful. I will be moving my stuff out soon and if I ever need storage again, I will not be using them.
Business response:
We're disappointed to hear about your experience with the rent increases. Please feel free to reach out to us at (845) 692-6300 to discuss this further. Thank you for sharing your feedback.
Great rates
Business response:
We're overjoyed to hear you found our rates great. Thank you for your feedback.
clean facility and great rates
Business response:
Your positive experience is greatly appreciated. Thank you for the feedback on our clean facility and great rates.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 376 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.