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Extra Space Storage
- Self Storage
- Leesburg, VA
About this business
Location details
42810 Golf Club Rd, Leesburg, VA, 20175, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Run. Do not rent!! We secured two units 4 months ago. We got the hard sell when shopping around. Once we signed they asked multiple times for us to rate them. I did so in good faith. I now truly regret that decision. As of last week, without any notice, they bumped our monthly fee to over 70% more than what we had been paying. An almost criminal amount. They went ahead and charged our credit card without even speaking to us. I called and was told that new management decided to hike rates. They apparently sent out "postcards"... read more
They raised the price twice. After I closed my unit I was still charged, I am waiting to be refunded. This location is especially awful, there is hardly ever anyone in the office and the front door is always locked. The people who work here are not professional and they are not friendly. The day I came to close out my unit no one was there, it was Friday around 12. I had to call and wait for them to get there. Once they got there I told them I was coming inside to close my account, by the time I pulled around the guy left t... read more
Business response:
We are concerned to hear about your experience at Extra Space Storage. Please contact us at (571) 707-4105 to address your concerns.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 601 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.