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Extra Space Storage
- Self Storage
- Bessemer, AL
About this business
Location details
3551 Bessemer Super Hwy, Bessemer, AL, 35020, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I went in today to check on a unit. I was greeted by Sonya Sanders.. She was very knowledgeable and showed me the units that could possibly work for me . She also gave me the option of purchasing it on line or I could come in. Customer services is very important and I will give Sonja and Christy a 5 ⭐️. Thanks again for your great services. I will be back. Barbara Beverly
Business response:
We're glad to hear that Sonya provided you with excellent customer service and helped you find a unit that suits your needs. We appreciate your support and look forward to serving you again in the future. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE.
I had a great experience today at the business. Sonya and Christy were a great help and assisted with all my questions and concerns. Mr.Cliff gave me a ride to my unit and explained how to use the lock . I feel comfortable leaving my valuables at this location thanks to Sonya being vigilant and getting to know the customers and tenants. I’ll be using this location for all my storage needs . You should too !
Business response:
Thank you for your positive feedback, Cedrika! We're glad to hear that Sonya, Christy, and Mr. Cliff provided excellent assistance and made you feel comfortable storing your valuables at our location. We appreciate your trust in us and look forward to serving all your storage needs in the future. Feel free to reach out to us at (205) 425-5599 if you have any further questions or concerns.
I appreciate Sonya for her guest customer driving with every interaction. You are great!
Business response:
Hi Georgetta, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sonya! If you need anything, do not hesitate to reach out at 888-storage.
I had a amazing time with Sonya during the rental process. She was both professional and personalble.
Business response:
Thank you for the kind words, Wanda. We're glad to hear that Sonya was professional and personable! Our team is here to serve you, so give us a call at (205) 425-5599 if you need any future assistance.
The facility and growns are clean. Ms. Sonya was amazing with her customer service, professionalism, and hospitality! She made the process of getting our units so easy!
Business response:
We think Ms. Sonya is great too! Thanks for the positive review, Jesse. We know that our customers value clean facilities and helpful staff, so we do our best to ensure we can provide that! Don't hesitate to reach out at 888-STORAGE if you need anything!
Sharon was very pleasant, helpful, friendly, & professional. Wouldn't definitely recommend doing business with her
Business response:
Thank you for the kind remarks, Pam! We're so happy to hear Sharon earned us your recommendation! We're always here to help with storage at 800-800-3456.
SONYA IS AWESOME! GREAT ENERGY AND VERY HELPFUL!!!!
Business response:
We think Sonya is great too! Thanks for the positive review, Sharnae. We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out at 888-STORAGE if you need anything!
Sonya was amazing she helped us out. She went above and beyond for us.
Business response:
We think Sonya is great too! Thanks for the positive review, Monique. Don't hesitate to reach out at 888-STORAGE if you need anything!
Sharon and Sonya are always so helpful and nice! We love having our storage units here because of them!
Business response:
Thank you for the review, Justin! We pride ourselves on having a friendly, accommodating staff and are so happy Sharon and Sonya were able to assist you! Please stop by the office or call 888-storage if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 1,492 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.