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Extra Space Storage
- Self Storage
- Las Vegas, NV
About this business
Location details
7350 Oso Blanca Rd, Las Vegas, NV, 89149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Jason and Jenny are both amazing and their customer service is top notch! I just recently moved from Illinois and had many struggles along the way, but they helped ease the pain and stress. I appreciate their caring, kindness and support everytime I called or came into the office. Not once were they annoyed or tired with my needs. The units were clean and they made accommodations for me to have my units close together. Thank you and keep up the great work!
Business response:
Your review is appreciated! We're glad to hear that Jason and Jenny provided top-notch customer service and made your moving experience easier. Thank you for sharing your positive experience with us!
Roslyn is the best manager on this property I love her personality and the property is always clean best extra space storage.
Business response:
We are excited to hear that Roslyn is the best manager at our property and that you love her personality. Thank you for the positive feedback!
Thanks for all the help management was really cool and really helpful if anyone is looking for a really good storage place this is your place to come to.
Business response:
Hi Low, thanks for your review. We are happy to hear our team was helpful. As always, give us a call at 888-storage if you need anything.
Front desk staff were extremely sweet and made everything quick and easy. Highly recommended for anyone in need of some extra space.
Business response:
Hello, Isaac. Thank you for the 5-star review! We're so happy we could help. Please call (702) 757-6052 if you need anything!
If you're ever in need of storage space, look no further than Extra Space Storage on Oso Blanca road. I have used Extra Space Storage before in Venice, California. I was satisfied with the upkeep of the facility and the staff was professional. However, what makes the Las Vegas Oso Blanca Road location that much better is the store manager, Ms. Sarah Dorado. She is willing to work out the best possible deal for your storage situation or circumstance. Sarah does this with a great combination of both professionalism, attenti... read more
Business response:
Hi Shen, thanks for the review! We are thrilled to hear Sarah was professional and friendly to work with. We appreciate you trusting us with your storage needs! Our team is here to help, as always, give us a call at 888-storage if anything comes up.
Very friendly staff. Answered all my questions, showed me several units, explained how everything works.
Business response:
Hi Vincent, thank you for taking the time to leave your feedback! We pride ourselves on having a friendly staff, so we are thrilled to hear that you had such a positive experience renting with us! If you need anything, do not hesitate to reach out to 888-storage.
The customer service was amazing and the front desk associate was very friendly. The facility is very clean.
Business response:
Hi Schlenia, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (702) 757-6052 or stop by the office if you need anything!
I have accompanied a friend to this storage facility many times. Today, a woman (who I'm guessing is a manager), was very rude to us. She stopped us and told us after we were inside the facility that we needed to put in the user code for the unit we were visiting. As we had stuff that we were bringing up, we decided to simply enter it when we came back in. About 10 minutes later, she tracked us down and said she was putting in a warning that we did not do it immediately and the next time my friend would be asked to vacate. W... read more
**update at bottom Gave the extra star only because the unit is clean. 1) when I got my unit and was signing the contract I was told I had to have THEIR insurance. I asked specifically if it was mandatory when she was going over the lease with me and the mgr told me it was. I've never had to have it in the past with any place I rented from. Come to find out that my home owners covers my items at the storage unit. So check with your insurance company before you get their insurance, more than likely you're covered and ... read more
Business response:
Thank you for taking the time to share your detailed feedback. We sincerely apologize for the inconvenience you've experienced regarding the insurance and military discount issues. Your concerns are noted and taken seriously. We would like to address these matters directly with you to ensure all outstanding issues are resolved satisfactorily. Please feel free to reach out to us at (702) 757-6052 at your earliest convenience. We value your business and appreciate your patience as we work to improve our service. Thank you agai... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 287 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.