Extra Space Storage

4.8

Self Storage
Van Nuys, CA

About this business

Consumer Services Self Storage

Location details

7736 Haskell Ave, Van Nuys, CA, 91406, United States

Get directions

Weekday	Schedule	Status
Mon	08:00 a.m. to 7:00 p.m.
Tue	08:00 a.m. to 7:00 p.m.
Wed	08:00 a.m. to 7:00 p.m.
Thu	08:00 a.m. to 7:00 p.m.
Fri	08:00 a.m. to 7:00 p.m.
Sat	08:00 a.m. to 7:00 p.m.
Sun	10:00 a.m. to 4:00 p.m.

4.8285 reviews

Select a rating

Kay C.

2 years ago

Jeff was really helpful and gave me all the information I needed to make the move. I've been using self storage facilities for years and he was able to answer some questions I've been asking others for years. I also got a really sweet move in offer, first month free is 1000% worth it. I would recommend this nice new facility to anyone looking for extra space to store their belongings. -C

Business response:

Hi Kay, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jeff! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental.

Ella A.

2 years ago

Manager Jef is awesome! Very accommodating, such a generous and happy guy. He showed us the unit that we wanted to rent and made the transaction quick and easy. Storage is new and clean and location is very accessible. Would highly recommend this branch.

Business response:

Thank you for the review, Ella! We pride ourselves on having a friendly, accommodating staff and are so happy Jef was able to assist you! Please stop by the office or call 888-storage if you need anything.

Harout B.

2 years ago

Nice clean space Jeff was the first person that helped me out to see the space and was very friendly and professional decided to come back a few days later to actually rent the space and that's when I met Sheila also very helpful and friendly thank you guys for all your help

Business response:

Hi Harout, thank you for your review! We're so happy to hear that your experience with Jeff and the cleanliness of the facility has been positive! We're grateful to have you here at Extra Space! Call us at 888-storage whenever you need us.

Marianne T.

8 months ago

I had a Storage Unit here for over a year. I had to move my stuff out of the Unit because my lock was broken. So I closed the Unit door and took my stuff with me. Before I had a Chance to Return to put stuff back and lock it with a new lock they had already canceled my Unit. It was very disappointing that they would just cancel on me based on what they saw on Cameras because noone even reached out to ask if I left etc. I had 10 days left until my next payment statement. They took the money and basically kicked me out. I trie... read more

Business response:

We sincerely apologize for any inconvenience you experienced with your unit cancellation and the broken lock situation. We understand how frustrating it must have been to have your unit canceled without prior communication, especially when you had no intention of leaving and still had 10 days remaining until your next payment statement. We recognize that you were simply dealing with a broken lock issue and had temporarily removed your belongings with the plan to return with a new lock. We should have reached out to you first... read more

Michelle N.

a year ago

The so-called 5'x5' was MUCH smaller than 5'x5' - only about 4'4" x 4'4", which meets no reasonable definition of "approximately 5'x5'." The manager on site was incredibly rude and unhelpful, just completely disinterested in being any help whatsoever or taking any responsibility for the business he supposedly manages, but very interested in being a smug worthless asshole. Literally the worst experience I've had with any business ever. I went from planning to rent for a year to wanting to see them out of business.