Extra Space Storage

Name: Extra Space Storage
Address: 868 Queen St, Honolulu, HI, 96813, US
Telephone: (808) 900-7210
Rating: 4.8

4.8

Self Storage
Honolulu, HI

About this business

Consumer Services Self Storage

Location details

868 Queen St, Honolulu, HI, 96813, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 7:00 p.m.
Tue	08:00 a.m. to 7:00 p.m.
Wed	08:00 a.m. to 7:00 p.m.
Thu	08:00 a.m. to 7:00 p.m.
Fri	08:00 a.m. to 7:00 p.m.
Sat	08:00 a.m. to 7:00 p.m.
Sun	10:00 a.m. to 4:00 p.m.

4.8380 reviews

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K L.

a year ago

This place is awful! My rent went from $300. to $600. I was on the 4th floor and they NEVER had any a/c. The excuse was it was being fixed! For 3 years! It's over 90 degrees in the unit. It's supposed to be climate controlled. They are such a rip off. I now rent at Public Storage. 100% better experience.

Business response:

Please excuse any inconvenience. We are disappointed to hear about your experience. Feel free to reach out to us at (808) 900-7210 to discuss this further.

Marc H.

2 years ago

Whatever you do, don't waste your money on this place. The starting rate looks good then they increase the rate without even telling you this in the beginning. I literally just made my first rent payment and the next month my rent is already going up $50 per month due to "market conditions". This will most likely be my last rent payment. Rip off of a business, this is how you piss locals off! Don't bring your business here and make the same mistake I did! Stay local! It will be the best decision you ever make!

Business response:

Hi Marc, thank you for your review! We strive to provide competitive rates and occasionally adjust them to reflect market conditions. We regret that this change did not meet your expectations. We will be sure to review your feedback further internally in hopes of providing our customers with a better future experience. Please give us a call at 888-storage if you would like to discuss this further!