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Extra Space Storage

4.7

About this business

Location details

115 North Rd, East Windsor, CT, 06088, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.7115 reviews
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Dan Francis's profile image
Dan Francis 
recommend  Recommended
a month ago

Facility is kept clean and always accessible. price is great compared to others. Customer service by phone or email is quick and they have the answers when you call. highly recommend this place. 

Business response:

We are delighted to hear you appreciate our clean facility, great pricing, and quick customer service responses! 

Sharon M Wolf's profile image
Sharon M Wolf 
recommend  Recommended
2 months ago

I recommend Extra Space Storage in East Windsor, because I had the best experience with Kai! She helped me quickly, efficiently, and she was very courteous. She patiently answered all of my questions as well. I rate Extra Space Storage (115 North Rd, East Windsor, Ct.) 5 stars and Kai - 10 stars. Thank you again, Kai! You were amazing! 

Business response:

We are ecstatic to hear about your amazing experience with Kai! Thanks for the 5-star review and kind words. 

Ray Baillargeon's profile image
Ray Baillargeon 
recommend  Recommended
4 months ago

Once again Kai was extremely helpful and knowledgeable about what I needed and was an absolute pleasure to work with and I would highly recommend. 

Business response:

We are delighted to hear about your excellent experience with Kai! Thank you for your positive feedback. 

Antoinette R McGraw Wiseman's profile image
Antoinette R McGraw Wiseman 
recommend  Recommended
4 months ago

My experience has been exceptional! The customer service and the follow up with customers is top-tier. They have provided a clean, affordable space without complications. Much appreciated especially in much a tremulous time that we are in. Kudos and keep up the great work. 

Business response:

We are delighted to hear about your exceptional experience! Thank you for recognizing our customer service, cleanliness, and affordability. Your appreciation means everything to us. 

Mario Luis's profile image
Mario Luis 
recommend  Recommended
4 months ago

Kai is very nice and friendly 

Business response:

We are delighted to hear about your positive experience with Kai. Thank you for recognizing their friendly and helpful service. 

Mario Luis's profile image
Mario Luis 
recommend  Recommended
4 months ago

Kai is very nice and friendly 

Business response:

We are delighted to hear your positive feedback about Kai! Thank you for choosing Extra Space Storage. 

Diane Stewart's profile image
Diane Stewart 
recommend  Recommended
4 months ago

The great customer service they have the Manage Kai she is very helpful and knowledgeable about the service and the procedures she gives. 

Business response:

Thank you for your positive feedback, Diane! We're glad to hear that Kai was helpful and knowledgeable. 

Mark Pinkham's profile image
Mark Pinkham 
recommend  Recommended
5 months ago

Best prices around and Matt went up and above to help me out and took me to another location to serve my needs . Great experience all around 

Business response:

Thank you for sharing your experience with us. We're glad Matt could assist you beyond your expectations. 

Sharon Lee Trotter Sullivan's profile image
Sharon Lee Trotter Sullivan 
8 months ago

When I fist looked into the storage unit I was so happy. Everything went very smooth. Got my unit so far so good After moving into the unit I was given (supplied my own lock even) made sure things were locked up. I get a phone call telling me I didn’t have a lock on my unit!! WHAT REALLY!! When I was questioning what happened I was told that again, my unit did not have a lock and was unsecured! I asked if there was video! Sent my fiancé down to check have requested that someone look at the video and see who cut my lo... read more

Business response:

We are deeply concerned to hear about your experience with the lock on your unit. This is not the level of service we strive to provide, and we understand how unsettling this situation must be for you. Please contact us directly at (860) 292-6024 so we can discuss this matter in detail, address your concerns, and investigate what happened with your lock. We take the security of our customers' belongings very seriously, and we want to ensure that this issue is resolved to your satisfaction. Thank you for bringing this to our ... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 115 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.