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Extra Space Storage
- Self Storage
- Land O Lakes, FL
About this business
Location details
3470 Land O Lakes Blvd, Land O Lakes, FL, 34639, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedI had a great experience today with your incredible representative Coleen today. She took time with me explaining the options and offering a tour, you couldn’t ask for a bettor more personable person to work for your organization! I am retired from a major airline where I trained new hires who were going to work in high volume customer service roles. Hands down Coleen is exceeds in her skills representing your facility. Employees like her are very hard to find and when you do they are worth their weight in gold. This is... read more
Business response:
We genuinely admire your kind words about our representative Coleen. Thank you for recognizing her exceptional customer service skills and dedication to providing a great experience for our customers. We're thrilled to hear that Coleen took the time to explain your options and offer a tour, showcasing her personable nature and expertise. Your feedback is invaluable, and we appreciate you taking the time to share your positive experience at our Land O Lakes facility. We're also glad to hear that Dennis at our other location h... read more
For the Land O Lakes Lake Patience location: I have had multiple occasions where I’ve come to my unit and have found black and brown widows on the inside of my unit. I had gotten used to the numerous other spiders all inside my unit, but venomous spiders are a whole other issue. The manager here, Colleen, is extremely nice and I have called her on two previous separate occasions to come out and help address the black widow problem. She used some type of pesticide spray around the unit’s door, but the spiders are still very m... read more
Business response:
We sincerely apologize for any inconvenience and distress caused by the spider issue in your storage unit. We understand that this is a serious safety concern that requires immediate attention. Our team takes pest control very seriously, and we want to ensure a safe environment for all our customers. Please contact us directly at (813) 397-8604 so we can schedule a thorough pest treatment for your unit and the surrounding area. We appreciate you bringing this to our attention and will work diligently to resolve this issue as... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 142 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.