Fair Oaks Emergency Room's cover image

This profile has been claimed by the business owner or representative.

Fair Oaks Emergency Room

4.9

About this business

Location details

27638 I-10 W, Boerne, TX, 78006, United States

Get directions
4.9316 reviews
Select a rating
naveen M.'s profile image
naveen M. 
10 hours ago

Best service 

Business response:

We are thrilled to hear you received our highest level of service. Your satisfaction is our team’s top priority, and we sincerely appreciate you taking the time to share such wonderful feedback with us today. Thank you! 

Nguyen T.'s profile image
Nguyen T. 
3 days ago

Dr. Santos and Nurse Pepper is awesome, nice and quick with the kids. 

Business response:

We are incredibly grateful for your kind and thoughtful words regarding our services. Our dedicated team takes great pride in consistently providing efficient, high-quality, and compassionate care to all those we serve, with a special focus on ensuring a positive and supportive experience for our younger patients and their families. 

Michelle B.'s profile image
Michelle B. 
3 days ago

Nurse Mindy was so nice and helpful! 

Business response:

We are absolutely thrilled to receive such wonderful news regarding your recent experience with us. It truly warms our hearts to hear from you, and we would like to extend our sincerest gratitude for taking the time to share your kind and encouraging feedback with our dedicated team. 

Michelle's profile image
Michelle 
3 days ago

Doctor Pendon was very friendly, thorough and explained everything. 

Business response:

Thank you so much for your kind words! We’re glad to hear that Dr. Pendon was friendly, thorough, and took the time to explain everything clearly. We truly appreciate you trusting Fair Oaks Emergency Room with your care. Wishing you continued health and a speedy recovery! 

Sofia S.'s profile image
Sofia S. 
a week ago

Always great service, very efficient, very nice staff, I rarely wait, and I love that they have a little treasure chest for kids at the end to pick out a little toy! Shout out to Pepper and Tom, thank you for your kindness! 

Business response:

We are truly delighted to hear that you had such a positive experience with us. Providing efficient medical care alongside a welcoming, friendly atmosphere is our primary goal every single day. We sincerely appreciate you taking the time to share this kind shoutout regarding our team; it truly means a great deal to everyone here at Fair Oaks ER. 

jordan s.'s profile image
jordan s. 
2 weeks ago

Great care as always. Pepper and Stephanie are great and very personable and professional. Michael was very kind and informative. Natalie was great at getting me registered and taking my information. Dr Tellez was very friendly and provided great care. If you haven’t been here in a time of need you need to try them before you go to a big name place. They treat you like family. 

Business response:

Thank you so much for your kind words and for continuing to trust Fair Oaks Emergency Room with your care. We’re thrilled to hear that Pepper, Stephanie, Michael, Natalie, and Dr. Tellez made your experience such a positive one. Our entire team strives to provide professional, compassionate care while making every patient feel like family. We truly appreciate your recommendation and are grateful to be here for you and your family whenever you need us, 24/7. Wishing you continued health and wellness! 

Arianna's profile image
Arianna 
2 weeks ago

Amazing experience, everyone is so friendly. The Doctor who explained everything to me was Dr. Carlson whom was very sympathetic. From Tom the nurse and Chris the tech who were extremely sweet and compassionate you can tell they enjoy their line of work! Roxanne the front desk was kind enough to help charge my mother’s phone and was very professional. All in all, I recommend fair oaks ER. 

Business response:

Thank you so much for taking the time to share your experience with us. We’re very pleased to hear that Dr. Carlson, Tom, Chris, and Roxanne provided you and your mother with such compassionate and attentive care. We’re proud to have a team that truly cares about making our patients and their families feel comfortable and supported. Thank you for trusting and recommending Fair Oaks Emergency Room. We truly appreciate your kind words and are here for you and your family 24/7. Wishing you a smooth and rapid recovery! 

Natalie S.'s profile image
Natalie S. 
3 weeks ago

Amazing service amazing staff. Great place to be when you don’t feel your best! 

Business response:

We are honored to hear about your great experience. Low wait times and friendly staff are what we strive for. Thank you for sharing! 

Sydney L.'s profile image
Sydney L. 
3 weeks ago

I had the best experience with this emergency room. The front desk staff (Semaj/Ashley) were fast, caring and helpful with insurance paperwork. The nurse (Mindy) and Dr. Hamilton were hands down the best medical team I’ve experienced. They were both so understanding and compassionate with my situation. I am new to the area so they not only treated me but gave me serval options for doctors offices around the area. No day is a good one when you end up in the ER, but they made me feel so much better. 10/10 recommend. 

Business response:

Thank you for your kind review. We are truly honored by your praise for our team’s fast, caring, and compassionate service. It was our pleasure to assist you, and we are delighted that we could provide the support you needed during your recent ER visit. 

Frequently asked questions about Fair Oaks Emergency Room

How is Fair Oaks Emergency Room rated?

Fair Oaks Emergency Room has a 4.9 star rating with 316 reviews. 

When is Fair Oaks Emergency Room open?

Fair Oaks Emergency Room is open now. It is open 24/7.