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Fair Oaks Emergency Room

4.9

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27638 I-10 W, Boerne, TX, 78006, United States

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4.9338 reviews
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Coach P.'s profile image
Coach P. 
a day ago

Highly recommend this clinic! The entire staff showed incredible empathy and truly listened to my concerns without rushing me. Their medical knowledge was obvious from how clearly they explained my treatment options, and I deeply appreciated their professionalism throughout the visit. Additionally, their quick availability made it convenient to get an appointment right when I needed it most." The late night shift rocks! Special thanks to… Dr Carlson, Nurse: Mindy, Radiology: Santos, Front Desk: Michelle, and the entire staff... read more

Business response:

We’re very thankful you chose Fair Oaks Emergency Room, Coach Tony! Your kind words and recognition of our night team are truly appreciated. We’re proud of their dedication to compassionate, attentive care. We’re always here for you, 24/7. Wishing you good health! 

P Floyd M.'s profile image
P Floyd M. 
2 days ago

Everyone is so friendly, there is never any wait, and they are great with kids. My last visit my daughter was very nervous but as soon as we walked in Natalie at the front seat was so nice and when we got to the room nurse Kathryn and radiologist Brittany did a wonderful job helping calm down my daughter. And Dr Carlson made sure to explain everything in detail and answered all my question. 

Business response:

Thank you for sharing your experience and for continuing to trust Fair Oaks Emergency Room with your family’s care! We understand how stressful an emergency visit can be for children, and we’re so pleased that Natalie, Kathryn, Brittany, and Dr. Carlson helped your daughter feel comfortable and reassured. Providing prompt, compassionate care while keeping families informed is always our priority. We truly appreciate your kind words and wish you and your family continued good health! 

Nguyen T.'s profile image
Nguyen T. 
2 days ago

Dr. Carlson, Nurse Kathryn, Radiology Brittany, and Front desk Natalie. They all great and did a wonderful job. Thank you very much! 

Business response:

Thank you for your kind review! We’re delighted to hear that Dr. Carlson, Kathryn, Brittany, and Natalie provided you with excellent care and service. We’re fortunate to have such a dedicated team, and your recognition means a lot to us. Thank you for choosing Fair Oaks Emergency Room. We wish you continued health and wellness! 

Christopher J.'s profile image
Christopher J. 
5 days ago

Great experience from arrival to departure. Natalie was super helpful at checking in. Brittany was great and explained everything thru my c-scan. Nurse Kathyrn was very comforting and nd Dr Hamilton was great and very relatable. Would definitely come here again. 

Business response:

Thank you for your wonderful feedback! We’re pleased to hear that Natalie, Brittany, Kathryn, and Dr. Hamilton made your visit a positive experience. Our team takes pride in providing attentive, compassionate care and ensuring patients feel comfortable and informed throughout their visit. We’ll be happy to share your kind words with everyone. Thank you for choosing Fair Oaks Emergency Room, and we wish you continued good health! 

Alexandra S.'s profile image
Alexandra S. 
5 days ago

They were so kind and helpful. They were super fast and very informative for what I was there for. I definitely will be going back and would highly recommend. 

Business response:

Thank you for your kind words and recommendation! We’re happy to hear that our team provided prompt, compassionate care and kept you well-informed throughout your visit. Your trust and support mean a lot to us. We wish you continued good health and are always here for you, 24/7! 

Patricia G.'s profile image
Patricia G. 
6 days ago

Quick process. Dr De Los Santos, Magda and Miranda were very attentive. They got me in quickly to be seen and did imaging quickly and thoroughly, as well. They made sure I was comfortable as I waited. I would definitely return to this ER if I had another emergency. 

Business response:

Thank you so much for your wonderful review! We’re delighted to hear that Dr. De Los Santos, Magda, and Miranda provided attentive, efficient, and compassionate care throughout your visit. We know how important it is to receive prompt medical attention while feeling comfortable and well cared for. Your kind words mean a great deal to our entire team, and we’ll be sure to share your feedback with them. Thank you for trusting Fair Oaks Emergency Room with your care. We wish you continued health and wellness and are always he... read more

Stephanie K.'s profile image
Stephanie K. 
6 days ago

Have had nothing but amazing service at Fair Oak ER. Dr de Los santos, Kathryn, Ian and Natalie were all really helpful and made it easier for my son to feel comfortable. 

Business response:

Thank you so much for your kind review! We’re glad Dr. De Los Santos, Kathryn, Ian, and Natalie helped make your son feel comfortable and well cared for. We truly appreciate your continued trust in Fair Oaks Emergency Room. We’re here for you and your family 24/7. 

Melissa S.'s profile image
Melissa S. 
a week ago

The whole team was quick to assist me. Kathryn coming to check on me to make sure I was good. 

Business response:

Thank you for sharing your experience! We’re glad our team was able to assist you quickly and that Kathryn took the time to check in and make sure you were doing well. Providing attentive and compassionate care is very important to us. Thank you for choosing Fair Oaks Emergency Room! 

Mariana C.'s profile image
Mariana C. 
a week ago

Dr. De los Santos was amazing! He always answers all my questions. Magda , Miranda and Michelle are wonderful and always so kind to us! 

Business response:

Thank you! We’re so happy to hear that Dr. De Los Santos always takes the time to answer your questions and that Magda, Miranda, and Michelle continue to make your visits welcoming and comfortable. We truly appreciate your kind words and your continued trust in our team! 

Frequently asked questions about Fair Oaks Emergency Room

How is Fair Oaks Emergency Room rated?

Fair Oaks Emergency Room has a 4.9 star rating with 338 reviews. 

When is Fair Oaks Emergency Room open?

Fair Oaks Emergency Room is open now. It is open 24/7.