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FAIRWINDS Credit Union

4.2

About this business

FAIRWINDS Credit Union's Dr. Phillips location has the best banking solutions along with the service and technology to help you achieve financial freedom. 

Location details

8910 Turkey Lake Road, #100, Orlando, FL, 32819, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2135 reviews
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Shelby W.'s profile image
Shelby W. 
rating
2 years ago

My husband had opened a new account here a couple months ago and today I came in to put my name on the account. When I first walked in I was immediately welcomed and I signed in to talk to someone. I waited no more than 10 minutes to be seen by someone. The inside of the bank was very well put together and clean. There are two small waiting areas. Ariel helped us out and was extremely professional and kind. Im so happy we bank here now! 

Business response:

Thank you for the review, Shelby, and welcome to the FAIRWINDS family! Serving you, and providing you with an exceptional experience, is at the heart of everything we do. We are pleased to hear that Ariel was able to assist you on your recent visit. Our team is always here for you, and we look forward to helping you crush your financial goals! 

Mary O.'s profile image
Mary O. 
rating
2 years ago

The staff at this branch of Fairwinds Credit union is the very best. Prince is always friendly and knowledgeable and goes the extra step to be helpful. Shannon really helped us out when we needed a transaction done and we were called out of town unexpectedly. I recommend Fairwinds Credit Union and this branch never disappoints! 

Business response:

Thank you for the review, Mary! Serving you, and providing you with an exceptional experience, is at the heart of everything we do. We are happy to hear that Prince and Shannon have been able to assist you with your financial goals. Our team is here for you. We look forward to seeing you again soon! 

Arlene D.'s profile image
Arlene D. 
rating
2 years ago

Went to open an account for both my son and I , per the lady who brought us back to open account , she said I had a fraud alert under my name and she would need original ss card or a utility bill in my name , I showed her 10 credit cards and car registration and car insurance bill and she said she still couldn't open an account for us. So I left and went to navy federal credit union , who I had no issues opening an account with using my car registration as second ID. 

Kim R.'s profile image
Kim R. 
rating
2 years ago

I have had no issues whatsoever with this credit union and have banked for several years now. I have both a checking and savings account and my car loan which I paid off in one year after having it refinanced for a much lower APR. First of all, don't spend money you don't have! All institutions charge fees if a withdrawal posts and there are not adequate funds in the account. If you have a savings account with adequate funds, they will use that money and there will be no overdraft fee. Otherwise, just hide your money under y... read more

Business response:

Thank you for the review, Kim! Serving you, and providing you with exceptional customer service, is at the heart of everything we do. We look forward to seeing you again soon! 

Esther Z.'s profile image
Esther Z. 
rating
5 years ago

This is the first time I visited this location to fix an issue on my account. Very satisfied with the guidance, help and kindness of Karina Hidalgo! excellent work! This is my Fairwinds! 

T D.'s profile image
T D. 
rating
6 years ago

So I got an auto loan with them and I've had the hardest time paying them! Why is it so hard to send a bill in the mail and I will send a check but even easier than that let's pay by phone or online nope... to pay by phone they want you to pay a convenience fee well it's not convenient for me bc I would've sent it out by check or payed online. Now to pay online if you don't have a checking with them they have a long drawn out process I'm still trying to pay them for this months bill. Sorry I work shift work and can't go to t... read more

Dr. L.'s profile image
Dr. L. 
rating
6 years ago

If you do t mind terrible service, you may save a little money here. You will need a ton of patients. Be careful:.. 

Frequently asked questions about FAIRWINDS Credit Union

How is FAIRWINDS Credit Union rated?

FAIRWINDS Credit Union has a 4.2 star rating with 135 reviews. 

When is FAIRWINDS Credit Union open?

FAIRWINDS Credit Union is closed now. It will open tomorrow at 9:00 a.m.