This profile has been claimed by the business owner or representative.
FAIRWINDS Credit Union
- Credit Unions
- Winter Springs, FL
About this business
Location details
1475 Tuskawilla Road, Winter Springs, FL, 32708, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Excellent service with a hint of family feel. Thank you Edna Tirado for assisting me today.
Business response:
We are pleased to hear about your excellent experience! Thank you for recognizing Edna's outstanding service.
Luz Rios Service Great Great financial advice She's helping to build my credit. She is awesome Highly recommend to come talk to Luz Rios
Business response:
Thank you for the review, David! Serving you and providing you with an exceptional experience is at the heart of everything we do. We're thrilled to hear that Luz has been assisting you with building your credit and working toward your financial goals. Our team is always here to help, and we look forward to seeing you again soon! The best things in life are better when they’re shared. Refer your friends and family by https://bit.ly/3TbYrzv.
Very pleased with having Luz Rios assist me. Very informative and someone I would recommend at this location!
Business response:
Thank you for the review, VP! Serving you, and providing you with an exceptional experience, is at the heart of everything we do. We're thrilled to hear that Luz was able to assist you at your recent visit. Our team is always here to help, and we look forward to seeing you again soon! The best things in life are better when they’re shared. Refer your friends and family by visiting https://bit.ly/49JpKIG.
I've been a member of Fairwinds Credit Union for almost thirty (30) years and do my banking primarily at the Tuskawilla Branch. Recently, I experienced an issue with the desktop version of the online banking software that prevented me from adding an account. I went to the branch and met with Shellon Maxwell, Member Service Specialist, who took ownership of my issue. She was empathetic and professional. Shellon consulted with another department and followed up with me the next day and offered a solution that we tested toget... read more
Business response:
Thank you for your review and membership, Julie! At FAIRWINDS, serving you, and providing you with an exceptional experience, is at the heart of everything we do. We are happy to hear that Shellon was able to assist you through the process and ensure that as a member, you know you are important and valued. Our team is always here to help, and we look forward to seeing you again soon!
I love the Tuskawilla location! it's so close to work and home and the people are always so patient and kind. Today I had a question about a transaction and Carlos was able to explain it and help me understand the timing of it. He went above and beyond in customer service. :) (I've been a member since the late 80's and have never regretted my decision to use Fairwinds for many of my financial needs.) Keep up the good work!
Business response:
Thank you for the review and your membership, Kimberly! At FAIRWINDS, serving you, and providing you with an exceptional experience, is at the heart of everything we do. We are happy to hear that Carlos was able to assist you through your transaction and questions during your recent visit. Our team is always here to help, and we look forward to seeing you again soon!
Great customer service! Thank you so much, Shellon Maxwell for all your help! Ms. Maxwell always has a smile, and she is patient and professional.
Great customer service. Shellon was patient and explained everything to me. Luís and Shellon worked together as a team to make sure my account was set up properly. Thank you again Shellon great customer service.
We got there just before 5:00 pm. The person that welcomed us to the credit union was also the person that helpped me open a new account. Luz Rios what a great person . She explained everything so I could understand. Thake you Mrs.Luz Rios I will recomend this credit union office to all my friends Dale Rechsteiner
Business response:
Thank you for the review, and your new membership! Serving you, and providing you with an exceptional experience, is at the heart of everything we do. We are happy to hear that Luz was able to assist you on your recent visit to open a new account. We are always here to help, and look forward to seeing you again soon!
Difficult to deal with. They ask for the same information over and over. Kept going around in circles.
Business response:
At FAIRWINDS, serving you, and providing you with an exceptional experience, is at the heart of everything we do. We take your feedback very seriously and assure you that we are here to help. Unfortunately, with the information you have provided thus far, we have not been able to identify your account(s) or relationship, and we need further information to assist you. Please send an email to socialmedia@fairwinds.org with your preferred contact number and information so that we can follow up to better understand your experien... read more
Frequently asked questions about FAIRWINDS Credit Union
How is FAIRWINDS Credit Union rated?
FAIRWINDS Credit Union has a 4.5 star rating with 135 reviews.
When is FAIRWINDS Credit Union open?
FAIRWINDS Credit Union is closed now. It will open at 9:00 a.m.