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1601 E Pflugerville Pkwy BLDG 3, Suite 3202, Pflugerville, TX, 78660, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great customer service and wonderful counselors.
Business response:
Hi, Richard. We are thrilled with your positive review!
Dr. Kaplan genuinely cared about me and my feelings, emotions, moods and everything surrounding my care. He listened intently and never seemed disinterested in what I was talking about or verbalizing. I have nothing but amazing things to say about Dr. Kaplan and the care that I received from him at Family Care Center.
Business response:
Hi, Melinda. Thanks for taking the time to share your positive experience. We truly appreciate it!
Poor service. Appointment was scheduled for weeks and 40 minutes prior to the appointment I received a call that my insurance would not pay for the service so my appointment had been canceled. 20 minutes later I received another call telling me that there had been a mistake and my insurance would pay so I could come to the appointment. My blood pressure elevated to 160/120 because of the stress put on me by this clinic.
Business response:
Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (512) 320-5785.
Appointments are great but the patient portal sucks!!
Family Care Center - Pflugerville has a 4.6 star rating with 154 reviews.
Family Care Center - Pflugerville is open now. It will close at 6:00 p.m.