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Family Care Center - West Knoxville

4.8

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Location details

1400 Dowell Springs Blvd , Suite 330, Knoxville, TN, 37909, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.8205 reviews
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Melissa L.'s profile image
Melissa L. 
5 days ago

It was good. I have a great conversation with Leah and I always feel better after therapy. 

Business response:

Hi, Melissa. We are thrilled with your positive review! 

Jacob G.'s profile image
Jacob G. 
a week ago

This has been the best mental health treatment, concern, etc I have ever experienced. Dr Hsu and Dr Herrel are amazing. Its almost like I have some wise Aunts that are helping me. It matters, because its working! 

Business response:

Hi, Jacob. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Amy L.'s profile image
Amy L. 
2 weeks ago

It was very organized and everyone was very nice. The low stress and stimulation environment is appreciated 

Business response:

Hi, Amy. We appreciate the kind words! 

Belar H.'s profile image
Belar H. 
a month ago

So far, I have been pleased with the level of care and professionalism that I have received at Family Care Center. It's still a bit too early to tell whether I'll be accepted into the program for TMS therapy. But, I trust and am hopeful that every effort will be made to submit all the necessary paperwork so that my Health Insurance will approve it. So, I can only speak to what I've experienced thus far. Marie and Cheryl are fantastic.!! And, the Practice Manager, Skyler is the absolute best. She has such a kind, welcoming, f... read more

Business response:

Hi, Belar. Your feedback is highly appreciated. Thank you for the review! 

James G.'s profile image
James G. 
a month ago

This was a very difficult session for me. It was necessary to talk about the initial trauma I experienced while serving in Djibouti. The next sessions will be equally as intense but necessary. I do have faith in my counselor to help guide me through this process. The next week will be difficult but I am using the coping mechanisms and guidance. 

Business response:

Hi, James. Thank you so much for leaving us a stellar review! 

Diana L.'s profile image
Diana L. 
a month ago

I can’t say enough good things about the care, compassion, and integrity I experienced during my therapy. Elizabeth Nelson is by far the most compassionate, direct, empathetic human being I have ever met. She helps you navigate through experiences allowing you to identify yourself in the moments that have impacted your life. Sitting in those moments and translating their meaning or life lesson is key, it helps release that energy that kept you from growing. My journey has helped build a new foundation instead of the false bo... read more

Business response:

Hi, Diana. We are thrilled with your positive review! 

Teresa F.'s profile image
Teresa F. 
a month ago

My experience with the Family Care Center was as good as the first one. Marie Hsu is a fabulous, skilled psychiatric practitioner. She excels at helping the client feel comfortable, safe and confident of improved psychological wellness. She remembered me and we made some achievable plans for next steps for me and my relationship with my wife. 

Business response:

Hi, Teresa. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Deborah D.'s profile image
Deborah D. 
2 months ago

Everyone at the Family Care Center on Dowell Springs in Knoxville, go above and beyond to put patients at ease. Dr. Ashley Ross is one of the best ! I have made tremendous progress since beginning therapy with him. He is a kind and caring therapist and very knowledgeable. I highly recommend Family Care Center. 

Business response:

Hi, Deborah. We appreciate the kind words! 

Heather O.'s profile image
Heather O. 
2 months ago

I absolutely love family care center. My provider Marie NP is so uplifting and has truly helped me manage my anxiety. I feel so comfortable with her and appreciate the time she takes with me. I also like how you can do zoom appointments if needed because you can’t make it into the office. Makes it very convenient. 

Business response:

Hi, Heather. Your feedback is highly appreciated. Thank you for the review! 

Frequently asked questions about Family Care Center - West Knoxville

How is Family Care Center - West Knoxville rated?

Family Care Center - West Knoxville has a 4.8 star rating with 205 reviews. 

When is Family Care Center - West Knoxville open?

Family Care Center - West Knoxville is open now. It will close at 4:30 p.m.