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1400 Dowell Springs Blvd , Suite 330, Knoxville, TN, 37909, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 4:30 p.m. | |
Tue | 8:00 a.m. to 4:30 p.m. | |
Wed | 8:00 a.m. to 4:30 p.m. | |
Thu | 8:00 a.m. to 4:30 p.m. | |
Fri | 8:00 a.m. to 4:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Delightful and cool experience with my first time in a therapy session. Thank you.
Business response:
Hi, Ryan. We are thrilled with your positive review!
I've struggled with depression, anxiety, and PTSD for over 50 years. I've been to several different counselors and tried a few different types of depression/anxiety meds, but nothing really helped my problems very well.After doing a lot of online research, I found the Family Care Center, which has offices in several states. The closest one to our home was about 110 miles away in West Knoxville, TN. After reading about their approach to mental health, as well as a lot of research on TMS (Transcranial Magnetic Stimulation), my... read more
Business response:
Hi, Jeffrey. Your feedback is highly appreciated. Thank you for the review!
Staff was pleasant and helpful.
Business response:
Hi, Vicky. Thank you so much for leaving us a stellar review!
The waiting room is crowded. I was matched with a therapist who was pleasant but was not knowledgeable about working with trauma survivors. After my session, he discovered his schedule was not conducive with my work schedule so he was going to pass me on to another therapist. I also inquired about medication, and was told I have to go through a medication service and possibly could have a month long wait to be scheduled.
Business response:
Thank you for reaching out, and please know that we take all concerns seriously. In order to protect patient privacy, we kindly request that all patients contact us directly with any issues. Please reach out to us at (865) 371-8573.
was able to get an appointment easily and quickly. The required medical forms were online and very easy to access and complete. When I arrived for my appointment, I was met with a professional and friendly receptionist in an office that had a calm, clean, and professional atmosphere. My appointment was with psychiatrist, Marie who greeted me a few minutes early to take me back to her office. She put me at ease immediately while listening and discussing my concerns. After a great first session, she summarized our goals, ensur... read more
Business response:
Hi, Denna. Your feedback is highly appreciated. Thank you for the review!
Family Care Center - West Knoxville has a 4.8 star rating with 130 reviews.
Family Care Center - West Knoxville is open now. It will close at 4:30 p.m.