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Fast Pace Health Urgent Care - Collinwood, TN
- Urgent Care
- Collinwood, TN
About this business
Location details
104 1st Ave, Collinwood, TN, 38450, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
The staff is great. This post has nothing to do with them. But the billing dept will rip you off. They are very rude and trying to get answers to your questions is impossible. Will never use them again.
Business response:
Hi Vincent, we're sorry to hear about this. If you would like to speak to billing about your charges, please contact us at 844-784-8245 or billing@fastpacehealth.com.
If Zilla Henricksen is working I will NOT take me or my son back there. VERY unprofessional and disrespectful to me. She doesn't listen to what I was saying just bashing me the entire time when I had to take my son in. its bad when the staff in another office with the door shut can hear her yelling at me. Beth and Heather that was working on the night of October 12,2020 are AMAZING women but Zilla Henricksen is just very horrible. Asking me if I had anymore kids or just my son after she yelled at me. asking why I didn't b... read more
Business response:
Devan, we’re sorry to hear of your less than satisfactory experience with Fast Pace Health and hope you will accept our apologies. Being known for our great care and friendly staff, it came as a surprise. Would you like to speak to patient services regarding this experience? Patient Service – customerservice@fastpacemedical.com or (931) 253-1110 ext. 8406
It's only called fast pace because of how fast they want you out of their office every time I've been in the last year they never hear me out on my problems its always a heres some antibiotics and I'm on my way...
Business response:
Brittany, we're sorry to hear about your disappointment with us. Thank you for your feedback. Without this feedback we would not be able to improve our services. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacemedical.com or (931) 253-1110 ext. 8406. - Fast Pace Health Urgent Care
Took my child for a sports physical. Instead of the advertised price of $25 I got a bill for $555. Apparently they charged me for a well child exam. Didn't file it through insurance or anything. I called 3 times to get it straightened out all times I was told it would be coded to a physical but I still keep getting a bill for $555. DO NOT recommend this place for any reason. They will lie and rip you off.
Business response:
Leandra, we're sorry to hear about your disappointment with us. I will direct this to billing again to attempt to resolve for you. Payment Services and Billing - (844) 784-8245 or billing@fastpacemedical.com
The doctor I saw at the Morristown location was wonderful. I initially left a great review, until I received my bill. My insurance was charged $1,300. I didn’t receive an itemized statement, so I assumed this was a mistake. I called the billing department and was placed on hold. While I was on hold, I found out about a $99 self pay option. I asked the lady when she answered and she said yes, everything that was performed during my visit would have fallen under that $99 self pay option. When I asked why I wasn’t informed... read more
Business response:
We value our customers opinions and would like to thank you for bringing this to our attention. -- Fast Pace Urgent Care Clinic
I like fast pace because sick on a weekend they are there for you
Frequently asked questions about Fast Pace Health Urgent Care - Collinwood, TN
How is Fast Pace Health Urgent Care - Collinwood, TN rated?
Fast Pace Health Urgent Care - Collinwood, TN has a 4.6 star rating with 295 reviews.
When is Fast Pace Health Urgent Care - Collinwood, TN open?
Fast Pace Health Urgent Care - Collinwood, TN is open now. It will close at 8:00 p.m.