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Fast Pace Health Urgent Care - Covington, TN
- Urgent Care
- Covington, TN
About this business
Location details
1618 U.S. 51 S, Covington, TN, 38019, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Both Millington and Covington locations denied care prior to closing time. Both locations were rude when answering the phone when they did decide to finally answer the phone.
Business response:
Hi Lyndsey, we are sorry to hear about your displeasure in service with us. We want you to know that all reviews get read and sent to the clinic and patient services. We are not able to follow up to each one on public platforms due to HIPAA regulations; however, we invite you to reach out to us at customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406 if you need to speak to us and further resolve the situation.
I would not recommend the Covington office. they do not know what they are doing today at the front desk and I was denied care from them. i went to millington and was able to be seen with no problems.
Business response:
Thank you so much for the positive review for our Millington clinic! We will take your review and try to continue to improve the services of our Covington clinic. :)
I came in barely walking, I had mussels stress & could hardly walk. They accessed my medical challenge & I left out strutting like Tina Turner, almost, but within 2 hours my pain was 90 0/0 better. Lol(: This is the place to go when you can't see your Dr. for urgent care. Thanks Fast Pace for being in our community.
My daughter and went in and 6 people that came in after us were taken back. I asked what was going on and they said it was because it was our first visit and they had to get everything entered (even though some had the same paperwork as us). I was assured we were next in line. They called back a gentleman who had barely been there next. I politely told them to give our spots to the next people in line. They said that the man was just having his vitals taken and we were next....Ours had not been taken at this point. I again p... read more
Went in January15 -saw a roach in waiting room-urine spot and top of syringe on floor of exam room-very rude doctor "diagnosed" me with arthritis due to my "age"(49) before any physical exam at all-will never go back
Horrible. Rude receptionist. Said my daughters insurance wasn't valid just by looking at the card, didn't even look her up to check. I called and it IS valid. Stop taking people well before the "closing" time.
Drove all the way to Covington for help with this fever and headache. They refused service because I did not have an insurance card(new employee) despite the letter confirming service and the ability to pull it up online. Then refused self pay because I had confirmed I had insurance...
Complete opposite of name, not fast at all. Staff is friendly tho
Frequently asked questions about Fast Pace Health Urgent Care - Covington, TN
How is Fast Pace Health Urgent Care - Covington, TN rated?
Fast Pace Health Urgent Care - Covington, TN has a 4.4 star rating with 1,113 reviews.
When is Fast Pace Health Urgent Care - Covington, TN open?
Fast Pace Health Urgent Care - Covington, TN is closed now. It will open tomorrow at 8:00 a.m.