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Fast Pace Health Urgent Care - Rocky Top, TN
- Urgent Care
- Rocky Top, TN
About this business
Location details
510 N Main St, Rocky Top, TN, 37769, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
It was great quick and friendly staff
Business response:
Thank you, Kate, for recommending us - Fast Pace Health - Rocky Top 💪😊⭐️🌟🏥💫
The service I received was awesome and I would definitely return.
Business response:
We love your feedback, Deborah! Thanks for confirming our teams efforts to provide quality care. Spread the word that your #FastPaceHealthy.- Fast Pace Health - Rocky Top 😋
The wait time is craziness. You could be the only patient in the building and it still take over an hour to get in a room.
Business response:
Haley, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please submit the full details at https://checkin.fastpacehealth.com/complaint
Would be a 5 star review based on every one except this one nurse. We’ve had her as a nurse a handful of times. She’s always pretty bad, but it’s gotten worse. She’s so rude. Terrible bedside manner. My husband was trying to explain child’s symptoms, she cut him off and said “what do you want us to test her for?!” Then proceeds to chastise my child for touching the spinning chair before my husband even had the opportunity to say anything to the baby. This nurse always is short and very condescending not just to all her patie... read more
Business response:
Tonya, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint
All the care I received was great. What I didn’t like was the way a medical assistant or cna treated someone she was training. She appeared very over bearing with her I have done health care and it’s hard to get and keep good help. And this lady doesn’t need to train new employees they will probably leave before training is over.
I couldn’t be more impressed with this urgent care. The nurse practitioner Olivia was outstanding she listened carefully, explained everything clearly, and made us truly cared for. The staff was welcoming, helpful, and incredibly quick while still being thorough. From check-in to discharge, the experience was smooth and stress free. Absolutely deserve five stars!
Caring staff, fast service
Nursing Assistant/medical tech was fine, nice and personable. Went through my medications with me. Nurse practitioner however was only in my room for maybe 2 minutes at the most. I didn't catch her name. She listened to my lung based on both sides, not all 6 positions on my back, nor my side. My heart for about 3 seconds. No physical exam whatsoever. I'd complained of difficulty in turning my head in both directions due to the swelling in my throat, pain in my sides and belly. She just said that my swabs were all negativ... read more
The woman at the front desk was exceptionally rude . She insisted you all did not do pre-employment urine drug screens ,which I corrected her that you did and it took an extended period of time after to get registered and this completed. During the drug screening the nurse put urine into the specimen cup out of my eye sight and sealed it while I was directed to go wash my hands. When asked was told I did not need to sign anything and I could leave . Not the protocol that should have happened but she was very friendly and nic... read more
Frequently asked questions about Fast Pace Health Urgent Care - Rocky Top, TN
How is Fast Pace Health Urgent Care - Rocky Top, TN rated?
Fast Pace Health Urgent Care - Rocky Top, TN has a 4.6 star rating with 642 reviews.
When is Fast Pace Health Urgent Care - Rocky Top, TN open?
Fast Pace Health Urgent Care - Rocky Top, TN is open now. It will close at 8:00 p.m.