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Fast Pace Health Urgent Care - Russellville, KY
- Urgent Care
- Russellville, KY
About this business
Location details
1151 W 9th St, Russellville, KY, 42276, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Recommended
RecommendedI wasn't there a hr good service and the people was very � nice
Very rude and unprofessional staff. When I asked for a Dr note for my son they refused the note 2 days out when he tested positive for strep. When I said that’s fine can you at least type up a note saying he was seen in office on 9/28 Saturday (evening appointment btw ) and I will write a personal note for my son for Monday (today) The staff wrote a note specifically stating him to return to school on 9/29 a Sunday. Anyone knows a child should be on antibiotics for at least 24 hours before returning and the provider signe... read more
Business response:
Sarah, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
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Who ever the doctor and nurses was Thursday May 16 around 12 don’t need to work there. Very rude and rough with my 2 year old. Didn’t even give us paperwork on what they did to her, which was pretty much only a xray. We will never go back and I’m going to make sure everyone knows so their child doesn’t have to experience what my child had too. I guess eating pizza is more important than a screaming 2 year old that didn’t feel good and needed medicine and wanted to be home to relax!! But don’t worry we got her the help and me... read more
Definitely rude and unprofessional. I was talked about by multiple employees after I had politely asked for a nose swab to be redone because it was NOT done properly the first time. Then the doctor told me she would be putting me on antibiotics that I am allergic to and it's in my chart.
This place has a ridiculously long wait, regardless of appointment or reason for visit. No one should wait 2+ hours for a pre-employment drug screen when they arrive prepared with the proper paperwork. If you are sent here by an employer encourage them to send you somewhere else.
I Was Feeling Sick & Decided To Go Get Checked Out !! Waited 45 MinutesTo Be Seen & Was Diagnosed With Flu A & Was Never Prescribed Any Medication At All !!! Was Told If Not Better In Few Days To Come Back !! What's The Point Because You Didn't Help Me The First Visit !!! Not Impressed With This Medical Faculty At All !!! Epic Fail !!!! Made An Appointment With My Personal Dr !!!
Business response:
Lana, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace Health - Russellville
normally I have really good visits when I go to fast pace well this last time I went the nurse practitioner didn't act like she knew what she was talking about she put me on a medication for acid issues but when I asked if I get worse should I go to the ER and she said no give this medicine a week to work. well I got worse and went to the ER yesterday and thank God I did. because it's alot more serious then what she said .....
Business response:
Monique, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406. - Fast Pace Health - Russellville
Frequently asked questions about Fast Pace Health Urgent Care - Russellville, KY
How is Fast Pace Health Urgent Care - Russellville, KY rated?
Fast Pace Health Urgent Care - Russellville, KY has a 4.6 star rating with 731 reviews.
When is Fast Pace Health Urgent Care - Russellville, KY open?
Fast Pace Health Urgent Care - Russellville, KY is closed now. It will open at 8:00 a.m.